Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,144)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and enhance customer engagement through customizable, automated referral programs. It integrates smoothly with platforms like Shopify and Klaviyo, offering features like customizable HTML/CSS, professional templates, and flexible rewards. The support team is noted for their quick and effective assistance, enhancing the user experience and contributing to business growth.

September 30, 2019

Tippy did an excellent job at customer service. I had some issues and had them resolved. We haven't gotten a referral yet through the app but hope to have one soon.

Emergency Zone
United States
28 days using the app
May 29, 2020

DWIGHT was really helpful in answering my questions when our team needed the support. We are new in using Referral Candy, and we are already liking it!

MUKK
Malaysia
28 days using the app
March 22, 2021

Have just integrated this - so I have not been able to fully try it out yet but I had a number of questions on integration and setup (since we have a unique product + subscription) and Derek from customer service was super helpful! He helped me continuously until we sorted it out and set up the program the way I wanted to.

inne shop
Germany
26 days using the app
November 14, 2018

We recently used ReferralCandy and Derek was very helpful and responded to my question quickly! I would like the app better if we could run two campaigns at once through one account.

MemoryStitch
United States
26 days using the app
March 19, 2021

This is our first time launching a referral program on our website and ReferralCandy and Adam have made it an easy, straightforward process from start to finish. Adam was on hand to help guide our integration and settings from day one and enabled us to launch in record time. We would highly recommend.

Trotters
United Kingdom
22 days using the app
April 19, 2023

The app has some quirks and user interface issues that caused me to reach out to support, but Katherine was able to help me diagnose and resolve the problems.

Barista Underground
United States
20 days using the app
ReferralCandy replied April 27, 2023

It was a pleasure assisting you with your concerns, and thank you for this review. :)
- Katherine

February 4, 2021

Mardie was very helpful in explaining the features. The program doesn't have as many customization features as we would want, but it will work.

Grace Farms Foods
United States
19 days using the app
Edited July 29, 2020

Setup really straightforward, lots of customisation options. Really great plug-n-play functionality although I would have liked to see Instagram Stories as a customer sharing option. Sent out invites to existing customers the same day of setup. Haven't had a referral sale through yet but customer service was on point too - thanks Karen!

Stylish AF Fitness Co
United Kingdom
18 days using the app
March 24, 2023

Getting support with issues is a bit clunky as you have to email the team. But once they receive the message it works fine. Jon was very helpful and resolved my query on time.

Myota Health
United Kingdom
18 days using the app
ReferralCandy replied March 24, 2023

Thanks for the review! I'm glad I was able to assist. Just let us know if you have questions, we're here for you! - Jon

Edited December 2, 2021

Nice app and good support, some things look unclear at the start but once set up it works very well. Also special thanks to Mardie for the great support!

Dormly
Netherlands
18 days using the app
ReferralCandy replied December 2, 2021

Thanks for the review! If there's anything that is still unclear, we're always here to help! - Mardie