Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in setting up and customizing referral campaigns. It integrates seamlessly with other Shopify apps, notably the ReCharge platform, and operates autonomously to invite customers to join referral programs. Merchants report increased revenue and expanded audience reach. The app's professional email templates and multi-language support are also praised, though some merchants desire more language options. The customer support team is frequently commended for their quick and effective problem-solving.

October 13, 2016

Great app with even greater customer support! We had some trouble with the email editor and their engineering team fixed it right away.

George And Company
United States
About 2 months using the app
July 8, 2021

We did not start using the app yet since we are still setting things up but Dwight was of great help and answered all my questions!

Paint by Numbers
ReferralCandy replied July 14, 2021

Glad Dwight could help. Please reach out to us any time if you need help! - Darren F

February 15, 2019

The customer service for this app is amazing! They walked me through how to get better website placement for the app and create a call to action. Tippy in customer service also was very helpful in informing me how to get the best use of the app for my business!

leMel designs
United States
19 days using the app
February 27, 2019

Tippy is prompt in answering & helpful. He had answered questions in concise manner.
All the best in your job!

Happy Wellness SG
19 days using the app
Edited April 15, 2020

Have used this APP before and it was great. Setting up now for a new client. Greatest customer service at 12.49 A.M. Thanks a bunch Tomas!

Just spoke to Karen and she was delightfully helpful as well.

Sancho & Lola's Closet
United States
7 days using the app
June 13, 2018

The support was fast, helpful and friendly. Thank you Sherwin for solving all my doubts and issues!

28 days using the app
September 18, 2019

Very easy to set up. I had some doubts and Lorraine answered me by email. She has accompanied me in the first steps and she has been very quick and helpful.

Power Bullet
12 days using the app
February 19, 2021

JC is helping me a lot to make a super referral program! Thanks for your quick and kind support, I will recommend this team work for sure.

1 day using the app
May 15, 2019

I love the app and the extra support I got from Karen M. when I was having issues was a huge bonus!

United States
15 days using the app
October 31, 2018

Tippy was very helpful. Thank you Tippy! I am still testing and looking at the app. Hopefully it will serve me well.

Greenchoice Flowers
United States
21 days using the app