Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

November 5, 2018

Love the App and LOVE the customer service. Karen helped me figure everything out. ِAnd know Im ready to get rolling on growing my business and my referrals. Thanks again.

Pukka Socks
United States
15 days using the app
May 15, 2019

I love the app and the extra support I got from Karen M. when I was having issues was a huge bonus!

Puffworks
United States
15 days using the app
November 2, 2022

Good, swift customer service and ap works well. No complaints from our side, and program works well.

Buddy Bites SG
Singapore
14 days using the app
ReferralCandy replied November 2, 2022

It was a pleasure assisting you with your concerns, and thank you so much for writing a review about our app. :)
- Hannah

April 5, 2022

Jelson did a fine job for customer service, hard to come by nowadays. Much appreciated for a new account holder. Awesome.

OOSH eco tableware US
Singapore
14 days using the app
ReferralCandy replied June 1, 2022

I'm happy I was able to assist! Thank you for your appreciation! - Jelson

July 26, 2022

Thank you very much to Katherine ! She was awesome to talk to. She helped me fix an issue in no time.

Ananda
France
14 days using the app
ReferralCandy replied July 27, 2022

Yayyyy!! I also had a great time assisting you with your concern. Thanks for this review. :)
- Katherine

May 18, 2022

Very easy to set up and their on hand expert, Katherine, was so informative and helped with through with any question I had. Highly recommended.

Underdays
United Kingdom
14 days using the app
ReferralCandy replied May 31, 2022

You are most welcome. :) Thanks also for this review. Please let us know if you need help and we're here to support you.
- Katherine

August 31, 2021

It's easy to install and if you are stuck, they are super helpful. Super fast response and helpful information sent to make sure we get all things covered. Caye helped a lot.

Pulpy Garden
Malaysia
14 days using the app
ReferralCandy replied August 31, 2021

Thanks so much! Glad I could help - Caye

December 9, 2020

I particularly enjoyed their customer service. Super responsive and helpful. JC was on top of my concerns right away and managed to resolve our problems in no time.

Equal Food
Portugal
14 days using the app
August 17, 2021

I had some question to do with the widget layout. And still to learn a bit more before implementing it. But superb customer service team and really recommend this.
Thanks again :)

MeowCamp
Hong Kong SAR
14 days using the app
ReferralCandy replied August 17, 2021

Super awesome! Thanks for the review. Just reach out any time. - Derek

July 16, 2018

Great customer service from Tippy

Jrs Palace
United States
14 days using the app