Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

Edited May 28, 2019

Great app and great customer service! Thank you for always being there to help with all the crazy questions that arise. Derek is especially helpful xo

Twenty-Five Eight
United States
29 days using the app
December 15, 2022

App works great and easy to use. Lorraine from Referral Candy has been most helpful and prompt with her responses. Great!

Grand Cru, Wine Concierge
Singapore
29 days using the app
ReferralCandy replied December 16, 2022

You were awesome as well! Thanks for taking the time to write this review, I really appreciate it. :)
- Lorraine

April 9, 2019

I really like this app and the great support, Chatt with Tomas today and he helped me to set everything up smooth and perfect :) Thanks

ROYAL STRAPS
Sweden
29 days using the app
April 21, 2021

Mardie was amazing in helping me understand everything! Great service and support. I was unclear on the full process and she help step by step

SimpleSurprises
United Kingdom
29 days using the app
June 4, 2020

Nice app, I think it will be really helpful for my store! Thanks Derek for showing me all the possibilities of the app.

BassGears
France
29 days using the app
April 30, 2021

Estoy configurando la app y tenía algunos problemas con las traducciones, contacté con el soporte técnico y han respondido al segundo, solucionado mi problema en menos de 1 minuto. 100% recomendable.
Gracias Tomas!

SkinBioCare
Spain
29 days using the app
ReferralCandy replied April 30, 2021

Gracias! Feel free to reach out if you need anything else. -- Tom K.

April 22, 2020

Super impressed with the customer service. I sent a question and within minutes Karen had an answer. She ended up working with me for over an hour! Answering all sorts of questions about colors and functions. She helped to customize the app to fit my need. Karen actually just made the changes for me! Wow, I have never experienced such top notch help. I was debating whether to go with Referral Candy because of the price... You definitely get what you pay for!

NJ Home Delivery - Hoboken Farms & Joe Tea
United States
29 days using the app
September 27, 2018

This is my first day using ReferralCandy. I contacted them to ask some general inquiries. I got Ben to help me out. He was very knowledgable with the product and assisted me as well with my problem about the customization of the banners. I don't like the orange colors of the default theme because it doesn't suit my website but Ben helped me customize it according to my preference. I ended up customizing the theme beautifully. Thank you Ben!

Valerie Fineries
Philippines
29 days using the app
June 24, 2021

I just installed Referral Candy today, not very sure how it goes. But I would like to give a BIG THANKS to Derek, he's been so helpful. Your service deserves more than a 5 star. THANK YOU!

Jabees Store
Hong Kong SAR
29 days using the app
ReferralCandy replied June 29, 2021

Thank you so much for the review! — Derek B.

February 3, 2020

Derek from support was super helpful! He hopped on the phone with me and walked me through an installation issue.

Mosaic Foods - dev
United States
29 days using the app