Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

August 18, 2021

Customer service is great!! Quick and fast assistance. Thank you JC for all your help in assisting me to set up :)

Hairmatters & More
Philippines
28 days using the app
ReferralCandy replied August 19, 2021

Thank you for your kind words. JC will be delighted to hear it! - Tom

March 22, 2023

Super Support. Er hilft schnell und kompetent weiter. Die App ist einfach zu bedienen und schnell eingerichtet.

Hofgut Stöcken
Germany
28 days using the app
ReferralCandy replied March 22, 2023

Thank you for your review! We're happy to have been able to assist! Reach out any time if you have further inquiries! - Jessa and Ines

June 13, 2018

The support was fast, helpful and friendly. Thank you Sherwin for solving all my doubts and issues!

Mellerbranduk
Spain
28 days using the app
December 30, 2021

Very Good Feelings in the whole communication process! Very Best Backstage Service! The function is very powerful, will certainly help me do bigger and better business!

Anewow
United States
28 days using the app
ReferralCandy replied December 30, 2021

Thank you for five stars! Reach out any time! - JC

May 15, 2020

Benz is the best !!! thank you so much for the excellent customer support...Best Ever!!!
I would refer this app to all my friends...tyty

Nutriversum Latam Online
Panama
27 days using the app
Edited April 28, 2021

Dwight and Tomas just helped us with some questions we had while we were setting up the program. Dwight and Tomas were quick to respond, very helpful and professional. Thanks guys!

Castle & Kite
Australia
27 days using the app
ReferralCandy replied April 30, 2021

I agree, Dwight and Tomas are awesome 👍 I will let them know and thank you for your review! -- Bryan B.

August 16, 2019

Fast response live! Loved the quick reply on chat. I am new to this and that means everything! Thank you so much!

Dolls so Real Inc
United States
27 days using the app
June 7, 2021

Lorraine Garcia is the GREATEST OF ALL TIME. Her support was incredibly helpful throughout the entire process (literally got the entire engineering team to help us). Thank you!

Wonsulting
United States
27 days using the app
ReferralCandy replied June 9, 2021

Thanks for this awesome review! I will pass this on to Lorraine and our engineers. - Bryan B.

November 20, 2019

Haven't used the APP much, but I just want to say they have the best customer service! Thank you so much Benz for helping me! You guys are the best!

Jolimallofficial
China
27 days using the app
February 3, 2020

Great help and customer service. Derek was very quick to answer all our questions and help us get the app installed and running :)

Tuesday in Love
Canada
27 days using the app