Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Just downloaded this app. Katherine has been great at helping me set everything up. Looking forward to the referrals coming in!
We're also excited to see those referrals! Thank you for this review. - Katherine
Derek was super helpful in guiding me to what options would be best for our company. I also appreciated his patience with me as it was a busy day and I kept getting called away. Loving the app so far, and working with Derek was a pleasure. Keep up the good work, man!
I signed up for this app to set up an affiliate link. The user interface is fairly intuitive, but it did require me to reach out to support to clarify how the link works and to whom it is sent out. It defaulted to be sent out automatically to anyone who make a purchase on our site, which I thought was odd. However, their customer service was excellent. The gal who helped me, Benz, was super thorough and patient and explained everything very clearly and even followed up with a very detailed email.
WOW - did I mention the customer service? Great product and great customer service. Adam was really happy to helping me set-up the campaigns and easily answered any questions i had
This app is really a good app, and when I have something need to help, Jon is there to chat with me. and the CEO sent me email when I start to use this app. when the CEO is busy, he let other colleagues to help me. and everything follow up. So great company and so great app. This app really help me a lot. And will continue to use it.
Easy to set up and so automated !! that you really don't have to do anything once it gets started.
Thanks to Derek for answering my questions so fast!
Just got help from Tippy to set up our first referral program and the service was great. He was efficient, helpful and proactive. Really happy with your customer support service and very satisfied with the attention provided by Tippy.
Been trying it for the first time. There are some limitations to be improved, but overall, it does the job. Their support, however, blows my mind. Jon from ReferralCandy has been amazing!
Referral Candy is a simple platform that has been easy to use. The reporting is not the most robust, but all in all we have enjoyed using it to kick start our referral program. Derek Benito was quick to help my team with an issue syncing properties in our ESP. He was relentless in his pursuit to solve our issue correctly. Thanks, Derek!
We downloaded this app to try the refer to a friend option. It does integrate well, there is no need of extra coding unless you want to customise the interfaces a bit more. It does integrate with Mailchimp, but haven't quite understood yet if it syncs the info automatically or you have to push them every time. The support team is quite helpful, I spoke to Dwight to get help with the Mailchimp integration part.