Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

August 31, 2022

Very useful app. It's easy to set up and JC helped me responding to a lot of questions. Recommended!

Pe Teava
Romania
25 days using the app
ReferralCandy replied August 31, 2022

Thank you for recommending us! It was a pleasure assisting you. - JC

June 28, 2021

Can’t wait to see the results from this app! Very easy to set up, great customisability and excellent customer support. Thank you Jon for your assistance. ⭐️⭐️⭐️⭐️⭐️

Bambooi Beauty & Care
United Kingdom
25 days using the app
ReferralCandy replied June 29, 2021

We appreciate your kind words. I'll be sure to let Jon know -- Jaime R.

Edited March 29, 2019

Outstanding service from Benz! She really solved all queries within no time and explained the mechanism in the most effective & flexible communication manner. Great work. Good platform.

Depsypher
India
25 days using the app
Edited February 25, 2019

Fantastic service! Everyone on the support team has been super helpful and responsive in getting things set up for me, especially Derek, Lorraine & Jon! I have many Shopify apps installed on my website and Referral Candy support has by far been the most responsive and helpful. The app is super easy to use and very intuitive! I will definitely recommend it! Thanks Referral Candy team!

We Drink Bubbles
United States
25 days using the app
February 8, 2019

This app is very informative and quick to navigate and use, I am happy
the friendly customer agent, DWIGHT helped me soo soo much. He was very patient for a long time and informative with me. Thanks so much!

Impulse New York
United States
25 days using the app
March 23, 2023

Easy to install and use without any development/integration work. Referral Candy does everything it says on the tin. The support was quick to respond and willing to assist where necessary.

I can highly recommend as referral provider with low to no barriers to entry and use.

WIT Fitness
United Kingdom
Over 1 year using the app
ReferralCandy replied March 23, 2023

Thanks for the review! Hit us up whenever you have questions! - Jelson

October 16, 2019

This app was super easy to setup (way shorter than another referral program I tried) and I received really great and timely support for the questions I did have! Excited to get the campaign up and running and start seeing a return!

Reprise Activewear
United States
25 days using the app
Edited February 13, 2020

Easy to use, great customer service (Lorraine is amazing!). Simple to work with mostly. All around awesome experience so far:)

Update: Jon is great as well on the support!

Best Nest Wellness
United States
25 days using the app
February 6, 2019

We haven't launched yet, but so far the customer support we've received from Karen has been excellent.

Evivo
United States
25 days using the app
January 19, 2022

Great app and great customer service! It really simplifies the Referral Process. Thank your ReferralCandy

Wein-Georgien
Germany
25 days using the app
ReferralCandy replied January 23, 2022

Thank you for your kind words. Val and Hannah will surely be delighted to hear about your review! - Tom