Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

August 15, 2018

One thing I am looking for when trying these kind of services is customer support and this one didn't dissapoint me at all, on contrary. I had some problems with the site and Karen helped me out in 10-15 minutes on what with Refersion app took 2 days and still wasn't very clear. This is what made me go with ReferralCandy. They have done an amazing job so far.

Grindr Shoes
United States
10 days using the app
December 10, 2020

The Customer service is very good, compared with other apps. If you have any questions the team at Referral Candy will be sure to help. Shout outs to Derek who went above and beyond to ensure we understood everything and answered any questions we had - 5 Stars!

smartass
New Zealand
9 days using the app
February 17, 2021

Derek Benito helped us with our onboarding and he was extremely helpful! Referral Candy is a great solution and exactly what we were looking for!

Hairbrella
United States
9 days using the app
August 9, 2019

Lorraine was very helpful in methodically answering my questions and clarifying any concerns I had. Thanks Lorraine!

Planet Protein, Inc.
United States
9 days using the app
February 25, 2020

I don't usually leave reviews but Lorraine was outstanding. She was competent and knew the answers to pretty much every question I threw at her. Very patient too. Amazing support.

Mvmar
United States
9 days using the app
January 20, 2021

Great product and great customer service! This is how it should always be, the customer service responds very fast and always finds a solution.

JARMINO UK
Germany
9 days using the app
April 12, 2019

I created a program using this service and had many questions along the way. Jon was always super helpful and replied to me really fast each time! He really strived to make sure I was understanding the set-up process and even offered to help by getting in touch with our developer.

The Lip Bar
United States
9 days using the app
September 22, 2020

Great customer service. Jon helped me with an issue with the widget not showing up and responded quickly!

Venessa Arizaga
United States
9 days using the app
January 28, 2021

It is a pleasure to use this tool - and especially great customer support, always super fast & helpful!

GetSteps
Germany
9 days using the app
October 6, 2022

Setup was very simple and the support was friendly & fast. We had a question and Jon responded to our email quickly with a solution!

Grow Young Shop
United States
9 days using the app
ReferralCandy replied October 26, 2022

Happy to know that you liked our services. Looking forward to an awesome performance of your referral program. - Jon