Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

June 27, 2018

Very fast response, nice and helpful. Thanks!

Playing Card Decks
United States
23 days using the app
Edited November 26, 2019

Referral Candy its good one to go for the business. I love the programme and also the customer services from Derek it was excellent.

Benings Technologies
South Africa
23 days using the app
July 26, 2022

Fast, patient and professional reply, thanks Jon for the help, it was very helpful for me to get to know the app quickly

On Pets Life
China
23 days using the app
ReferralCandy replied July 27, 2022

You are welcome, and thanks for writing an awesome review. :)
- Jon

September 21, 2020

We had a question regarding get this App started and we were helped out very fast. Our support person Tom helped us out very quick and it is very easy to setup, so I could really recommend the App and support :)!

Beauty Babe
Germany
23 days using the app
April 2, 2021

Great customer service! Mardie was very helpful in getting this setup. I highly recommend trying this app.

Skyba Socks
United States
23 days using the app
June 13, 2018

I'm new to ReferralCandy and worked with Karen to get it all set up. She was AMAZING! Best customer support ever. We worked through the chat system and then needed to hop on a phone call to figure out the rest. She offered the phone cll and I gladly accepted! Such an easy pain free process. Thank you KAREN!!!!

Trainer Tote
United States
23 days using the app
January 25, 2023

Benz Jalali solved all my doubts! I couldn't really give a try on the app yet, but all the configurations and customizations seem great for us! Thanks!

BRICOTECA
Spain
23 days using the app
ReferralCandy replied January 25, 2023

It has been a pleasure assisting you today! Can't wait to see great results in your campaign! :)
- Benz

December 10, 2020

Great and easy to use app that “does the job”. Their customer support is amazing. Derek was super helpful and went as far as testing my codes :)

Les Belles Co
United States
23 days using the app
January 5, 2022

Mardie helped me perfectly with transitioning from WooCommerce to Shopify! The app also works very well, I would definitely recommend it.

Savvy
Netherlands
23 days using the app
ReferralCandy replied January 10, 2022

Glad to help! If you have any concerns, just let us know. - Mardie

February 6, 2019

This app is pretty awesome and my support help has been stellar. Tomas on support has walked me through everything. He's done everything but basically visit my house, login to my computer, and set up everything himself. Great guy, great support, and great app. It's a must have in my opinion

Hal And Steve English
United States
23 days using the app