Referral Candy & Affiliate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.
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Tom was amazing in helping to troubleshoot my problems and I really appreciate his detailed explanations and initiative.
Overcharged due to a customer having the order cancelled and then created again. Reached out to referral candy about this clearly being an identical customer and they responded back saying a refund couldn't be processed.
Hey there, thanks for bringing this up. What you described does seem problematic. Let me get with my team to see how we can get this sorted. Please standby, we will be reaching out soon!
**UPDATE**
Hi again, we completed our review of the concern you raised and found that a problem with how your store integrated with ReferralCandy caused the duplicates in question. We can help you correct this. I've sent you an email with more details and would love to get on call to get everything sorted. Meantime, a refund is on it's way. I apologize for the experience and hopefully you can give us another try. - Derek
Jon did a great job answering all of our questions. Thank you very much for all of the assistance. We highly recommend the app.
Really great help!!! Totally recommend it.
With best customer support .Dwight really helped me out on customer chat.
Worth the money!
I just used the app, good features, all the service is automatic. Great customercare, fast and helpful!
Thanks for your kind review! I'll be sure to let Lorraine know! - Derek
It goes without saying that a referral program does make absolute sense! Referral Candy is perfectly simple to use for the end customer and that is why I chose it. Customer service is on spot, super helpful and guide you through the whole set up. Can only highly recommend the tool. Fantastic - thanks for the support Tippy!
The support I received from Jon was great! Jon answered my questions patiently. Thank you very much.
So glad I was able to help. Thanks and be sure to write us if you need anything else. -- Jon D.
Decent app although I've only started using it - if you have more than one store then you'd have to download separate apps. Great support team too - big shout out to Tomas K. who gets issues done in no time - machine.
We had an issue with signing-up. Katherine helped us to resolve the issue and was a great support throughout every stage. The customer service is great.
You are most welcome, and it was great talking to you. :)
- Katherine
Appreciated ease of use and supports availability. Ines was extremely nice and helpful. Definitwly reccomed to start referral program
We look forward to seeing great results in your referral campaign! Thank you.
- Ines