Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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The support I received from Jon was great! Jon answered my questions patiently. Thank you very much.
So glad I was able to help. Thanks and be sure to write us if you need anything else. -- Jon D.
Decent app although I've only started using it - if you have more than one store then you'd have to download separate apps. Great support team too - big shout out to Tomas K. who gets issues done in no time - machine.
We had an issue with signing-up. Katherine helped us to resolve the issue and was a great support throughout every stage. The customer service is great.
You are most welcome, and it was great talking to you. :)
- Katherine
Appreciated ease of use and supports availability. Ines was extremely nice and helpful. Definitwly reccomed to start referral program
We look forward to seeing great results in your referral campaign! Thank you.
- Ines
Lorraine was very quick to respond and tentative. She reached out to the ReferralCandy engineers and found a solution quickly. Great customer support!
The stand alone app itself (not the Shopify app, but actual app) is always improving but has room for growth (hints 4 stars)
Derek answered all of our questions and helped us set up the app. The dashboard is also intuitive and easy to navigate.
I worked with Tippy. He was super lit and helped me understand the ins and outs of Referral Candy. I'm stoked to start using it with my customer base.
I love this application and the customer service is incredibly good... Thank you Tomas for all your help.
Thank you for five stars! Reach out any time! - Tom
Amazing app with incredible chat support. All the support personnel was very helpful in resolving the queries. Thank you guys!
Thanks so much! Glad I could help. — Katherine
It's a great app for the price, if you're looking for a basic referral program. It's reasonably easy to set up, but with a flew glitches (like when you save edited text, the page always freezes so you have to refresh each time!). The service from Derek was great! Super friendly and responsive.