Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create customizable referral campaigns that integrate seamlessly with other Shopify apps. Many commend its sleek email templates, intuitive settings, and excellent customer support. Some have reported an increase in revenue and return on ad spend after using it. However, there are suggestions for improvements in the user interface and requests for more language options.

May 8, 2019

Just adds this app today and starts my free trial. Customer service is very good and quick. Hope it works for me. will update the review after using it.

Shop For Gamers
About 20 hours using the app
November 12, 2019

Haven't used the app, but if it's anywhere near the quality of their customer support it must be the best app on the planet - even in the universe.

About 4 hours using the app
January 16, 2019

just started, everything seems to be smooth so far. great chat support! Shoutout to Tippy for helping me out today.

Pluto Pillow
United States
1 day using the app
February 28, 2018

Great Support from Tippy and answered my questions which were very helpful!

United Kingdom
2 days using the app
October 2, 2019

Karen was very helpful in walking me through the set up. Looking forward to getting Referral Candy up and running on our website at www.clipperpro.com!

United States
About 1 hour using the app
November 6, 2018

Just started using the app. But great customers service from Tippy!
Thank you for addressing all our questions and concerns.

Denise Cronwall Activewear
United States
About 18 hours using the app
August 15, 2016

Great app!! Prompt customer service, personally walked me through everything to get my referral campaign set-up! ReferralCandy Rock!!!

Chalant Sunglass
United States
3 days using the app
February 22, 2018

the app works smooth. assistance is quick, intelligent and courteous. well done guys. i hope it makes me a sales push.

1 day using the app
February 15, 2019

Just integrating the app. Seems very easy to use and good customer service by Karen at the company.

United States
About 3 hours using the app
April 12, 2013

**updated content here: Got a great email from the support team about our review (below) and it appears that they have 2/3rd's of what I thought was missing in terms of features. Kudos to them for the follow-up and I have upgraded their rating because of the excellent service/support.

***prior review:

This is a very limited package and if it doesn't fit your business model, you don't have much flexibility. We decided not to use it because of the very rigid rebate processing model: they process rebates at the end of the month. This means that you can't control when they get paid, or if they get paid. In our case, we offer a moneyback guarantee and that means there is no way for us to cancel the payment or modify it once a purchase has occurred.

Snoot! Spray
United States
5 days using the app