Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,144)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and enhance customer engagement through customizable, automated referral programs. It integrates smoothly with platforms like Shopify and Klaviyo, offering features like customizable HTML/CSS, professional templates, and flexible rewards. The support team is noted for their quick and effective assistance, enhancing the user experience and contributing to business growth.

October 13, 2022

Great app and amazing support from their team! Pretty easy to install and set up despite how complex the functionality is.

Race Provisions
United States
6 days using the app
ReferralCandy replied October 26, 2022

Thank you for your kind words! We appreciate the review.

June 21, 2021

Early days so can't say much about the app itself, but got great support from Lorraine on the account services team.

Kori Krill Oil
United States
6 days using the app
ReferralCandy replied June 29, 2021

Thank you for your kind review! Feel free to reach out if you need any help. - Lorraine G.

July 29, 2023

Innah was super helpful and sweet.
She helped us set up our first referral program through Klaviyo and Referral Candy!

DANIELLA SHEVEL
United States
6 days using the app
ReferralCandy replied August 9, 2023

You were also a delight to work with. Glad to have assisted you with your concerns. :)
- Innah

April 12, 2021

Derek was super helpful on online support! He answered questions quickly and comprehensively. Thank you!

GreenLife
United States
6 days using the app
April 8, 2019

Tippy was very helpful in getting us started with Referral Candy! He was there every step of the way, and was much appreciated. He immediately booked me into a call with him and walked me through the app. Looking forward to him helping us out in the future.

Creepy Shop
United States
6 days using the app
January 27, 2020

Tippy is the best, great customer Service! He helped me a lot building CandyReferral into the website!

Rocket Upload
Germany
6 days using the app
March 20, 2020

Benz was so HELPFUL, knowledgeable, patient & resolved my problem very quickly!!!! If it wasn't for her I wouldn't have been able to use this app properly & now I finally have it working thanks to her. She is a superstar & great customer service, communication skills!

Spiritully Jewelry
Canada
6 days using the app
October 5, 2015

Superb customer service from Nicolette!
Got my referral system up in no time.
Easy integration with Shopify.
So far everything's great!

Phyx Asia
Singapore
6 months using the app
April 3, 2019

It was a little frustrating at first getting bounced around to different people but Tippy swooped in and is my account manager now. He called me after he got off of work to help me through my issues so we could launch today and I couldn't be more grateful for his customer service and help. Highly recommended!

ryft.co
United States
6 days using the app
January 15, 2016

I'm extremely impressed with the customer service at ReferralCandy. Jon has been awesome in providing me flexibility and time in implementing ReferralCandy onto my site. Instead of being charged per month, as I expected, Jon delayed any payment until I got up and running. What was most impressive is that I was notified before I was about to be charged again, providing me a heads up. I thought this was a pretty great thing to do. It shows that you put your customers first. Thanks

The Primp Club 2
Canada
6 months using the app