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Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to run effective referral campaigns, offering features like email and page customization, a post-purchase widget, and cashback options. It integrates well with other Shopify apps, boosting ad spend returns and generating extra revenue. The customer support team is highly praised, with specific team members recognized for their exceptional service. Merchants also note the app's positive impact on reaching new audiences and converting customers into affiliates.

April 3, 2020

I absolutely love this app. I received great customer service from Tippy and I'm looking forward to making a lot of referral sales through my customers.

United States
1 day using the app
January 13, 2022

The customer is superb! Benz is very nice and helpful to give solutions and advice! Thank you very much!

United States
1 day using the app
ReferralCandy replied January 13, 2022

We're glad Benz was able to help! - Tom

Edited December 2, 2020

I'm still new to the app but their customer service is incredible. Lorraine not only answered my questions but she made sure she connected me with all of the info I would need to further build out my program.

Home Place Pastures
United States
1 day using the app
March 18, 2022

Very kind and fast support. I was directly invited to a zoom meeting, where i got explained everything perfectly! Thank You very much and keep up the great work!

ahead® | The Human Performance Company
About 24 hours using the app
ReferralCandy replied March 21, 2022

Glad to have assisted you with your concerns, and thanks for the review. -Benz

June 15, 2022

Amazing support from Lorraine today on a query regarding integrating this app and Recharge for subscription customers.

Timely Coffees
About 22 hours using the app
ReferralCandy replied June 16, 2022

I appreciate your review! Let us know if you need anything else! - Lorraine

February 4, 2021

Great customer service! Derek was supper helpful in helping me customize my landing pg! Works great!

Chill Paws
United States
About 22 hours using the app
April 27, 2020

Tippy helped immensely with the setup and integration on our store. We haven't tested out the application yet but look forward to getting this rolling.

Thanks a lot.

Woof Pack
United States
About 21 hours using the app
May 8, 2019

Just adds this app today and starts my free trial. Customer service is very good and quick. Hope it works for me. will update the review after using it.

Shop For Gamers
About 20 hours using the app
November 6, 2018

Just started using the app. But great customers service from Tippy!
Thank you for addressing all our questions and concerns.

Denise Cronwall Activewear
United States
About 18 hours using the app
September 24, 2021

Maricris helped me restore my access to the platform quickly and efficiently. I am very happy with the support provided.

Asuka Homy
About 17 hours using the app
ReferralCandy replied September 24, 2021

Thanks so much for the review! If you have any concerns, just let us know. - Maricris