Referral Candy & Affiliate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.
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Great service by Benz. Highly recommend scheduling in a call after you sign up. Referral candy has given us a few extra thousand in sales per month. Definitely worth the money.
レスポンスの速さ・内容ともにサポートチームのTomは素晴らしいです！私のつたない英語でもしっかりくみ取って助けてくれました。ありがとう。
Tom in the support team was really helpful and quickly response. Thanks Tom :)
Referral Candy is AMAZING! I've already made sales within a few days of launching my referral program in my new shop. The customer service is phenomenal, Jelson was very patient with me while I was having issues with my browser and log-in. And he recommended the Post-Purchase Pop-Up Widget which is a must, and a few other options to customize my banner and social media messages to better reflect my brand. He also kindly referred me to the Best Practices for Setting Up Referral Rewards page when I asked his advice on what discounts I should be giving. Awesome Product and OUTSTANDING customer service!!!!
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. - Jelson
I installed this app today, and at first, I had so many doubts but with the help of Tippy and the backend design of the app it was really easy to go from amateur to pro
We still need to work on optimizing this - but Derek from Referral Candy is quick to reply and help us out.
The customer service is great! Very responsive. I haven't used the app yet but am looking forward to it.
Cirs is our business success manager and she is so full sense of responsibility and so nice! Whenever you need her, she is there for help, always. Although, I do appreciate that Referral Candy can launch a better and smarter system that merchants could stimulate users to participate in the program through tiered-base rewards.
Thank you so much for this amazing review. :)
Looking forward to working with you on the upcoming months and help to consistently improve your referral campaign.
- Cris
ReferralCandy has amazing support. I had some questions and Dwight Salagsag went above and beyond to make sure I get the answers I need. He even jumped on a google hangout call with me to walk me through and show me exactly how to use the app and answer my questions in detail. Super happy with ReferralCandy and Dwight!
I haven't yet used the app. The set up instructions are basically non-existent although the customer service people did their best to help set up. Not sure if it will work for my business past the free trial period.
NB: This review is from 2018, about a previous version of ReferralCandy.
Hi Christina, it seems like you've been trying ReferralCandy on and off for some time. I've been digging around our records and it doesn't seem like you have had a chance to speak with our Customer Success Team. If you can give us another try. let's hop on a call to discuss the best possible set-up. Looking forward to hearing from you. - Bryan B.
Good app, easy to use. Also has excellent customer service via live chat, which many other apps do not have
I'm glad you liked our services and thank you for your good feedback on our chat services. - Jon