Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Update: Referral Candy has resolved my issue and I am happy with the outcome.
Original Review: Extremely inconsiderate customer service. Stuck paying for a useless app. I will NEVER recommend Referral Candy to anyone. Try Friend Buy instead because their service is top notch.
Super App! Klappt alles hervorragend. Wir sind sehr glücklich über den guten Support und die Funktionen.
Thank you so much for the feedback! If you need further help, feel free to let us know! - Jon
Love the App and LOVE the customer service. Karen helped me figure everything out. ِAnd know Im ready to get rolling on growing my business and my referrals. Thanks again.
I would love to be able to create my own referral code to use with influencers, but JC helped me understand how to make my idea work for now! I have enjoyed this app, and so have the customers! Response time was quick!
I love the app and the extra support I got from Karen M. when I was having issues was a huge bonus!
Katherine was super helpful with answering my questions and helping me out with some technical issues. She was very prompt in her responses! Thanks Katherine.
It was my pleasure assisting you. Thank you for a wonderful feedback. :)
- Katherine
Good, swift customer service and ap works well. No complaints from our side, and program works well.
It was a pleasure assisting you with your concerns, and thank you so much for writing a review about our app. :)
- Hannah
Jelson did a fine job for customer service, hard to come by nowadays. Much appreciated for a new account holder. Awesome.
I'm happy I was able to assist! Thank you for your appreciation! - Jelson
Very easy to set up and their on hand expert, Katherine, was so informative and helped with through with any question I had. Highly recommended.
You are most welcome. :) Thanks also for this review. Please let us know if you need help and we're here to support you.
- Katherine
Thank you Jessa and Lorraine for the assistance. They gave me immediate resolution to my concerns.
You are most welcome, and thanks as well for this feedback. :) We really appreciate it!
- Lorraine and Jessa