Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,144)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and enhance customer engagement through customizable, automated referral programs. It integrates smoothly with platforms like Shopify and Klaviyo, offering features like customizable HTML/CSS, professional templates, and flexible rewards. The support team is noted for their quick and effective assistance, enhancing the user experience and contributing to business growth.

February 2, 2022

I submitted a ticket with a question about set up of Referral Candy and received an immediate response including a very clear and easy to follow video. I had a couple trouble shooting questions which were all answered promptly by Cris, who successfully helped me resolve my questions. Great support.

Casa Figlia
United States
1 day using the app
ReferralCandy replied February 2, 2022

We're happy to hear you're happy with our service! Let us know if you need help, we're here for you - Cris

October 27, 2021

Great app, great customer service, JC was very helpful answering all my questions, thank you for your patience!

Maternelle
New Zealand
1 day using the app
ReferralCandy replied October 27, 2021

Thanks so much! Glad I could help. — JC

April 28, 2023

Quick response from JC. Looking forward to completing the set up process. My question was answered in a timely manner. Much appreciated. Thanks JC!

RESPIT
United States
1 day using the app
ReferralCandy replied May 4, 2023

We're also looking forward to seeing how you run your referral campaign to success! Thanks so much for this review as well.
- JC

February 19, 2021

JC is helping me a lot to make a super referral program! Thanks for your quick and kind support, I will recommend this team work for sure.

MiCleo&Co
Spain
1 day using the app
December 11, 2019

Good app, great customer service. The customer service responded very quickly!

I'm still trying to use this app and hope to bring a lot of sales to my store.

Jeeback
China
1 day using the app
June 22, 2023

JC from Referral Candy was immediately responsive once I signed up late at night. He immediately made contact, enabled me to onboard myself at a quick pace and then followed up to cover off on questions the next day that had come up during onboarding. He proactively outlined best practices that were most relevant once he reviewed my initial setup and then went through a live/engaging Q&A on my outstanding questions. 10 out of 10 service!

theStand
United States
1 day using the app
ReferralCandy replied June 22, 2023

This type of feedback helps me and our team to always deliver the best product and customer service. We can't thank you enough for writing such a beautiful review about ReferralCandy in general! :)
- JC

January 16, 2019

just started, everything seems to be smooth so far. great chat support! Shoutout to Tippy for helping me out today.

Pluto Pillow
United States
1 day using the app
October 29, 2020

Derek offered phenomenal support for all my questions and solved every single one, even the ones I thought would be a dead end!

SPCC SAMPLE SALE
South Africa
1 day using the app
April 3, 2020

I absolutely love this app. I received great customer service from Tippy and I'm looking forward to making a lot of referral sales through my customers.

Lyfebooks
United States
1 day using the app
January 13, 2022

The customer is superb! Benz is very nice and helpful to give solutions and advice! Thank you very much!

FitVille
United States
1 day using the app
ReferralCandy replied January 13, 2022

We're glad Benz was able to help! - Tom