Referral Candy & Affiliate , 2,132 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.
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App so far has been easy to get started with and CS rep Vino was great to work with. He helped answer initial questions quickly and clearly. Looking forward to getting the word out to customers.
Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - VIno
Jelson was very helpful and responsive to my questions. We haven't implemented the app completely yet, but based on the great customer service I am looking forward to utilising the app and seeing the results moving forward. :)
I am here to help anytime you need it. Thank you! :)
- Jelson
Spoke with Tippy! Amazing guy, got us all set up and we are hoping our store grows with referral candy!
Just downloaded the app and it's super easy to get setup. I spoke with JP over the chatbot who's friendly assistance helped me sort my issue. Thank you!
Happy to know that you like our services! Looking forward to an awesome performance of your referral program.
This review is for customer service:
I chatted with Ines from support. She was very helpful and patient. She quickly responded to my messages and gave detailed support. Awesome.
Thank you for the review! I appreciate it! - Ines
just getting set up, it's pretty easy to use but i had a few questions, even on the chat support, super quick - Lorraine is a superhero
Wow! Thank you for your kind words! I really appreciate it. Let us know if you need any assistance and we'll be here for you! - Lorraine
JC was very friendly and helped me understand the app, and explained all the settings. Now I need to get everything working. He left me an email to contact him for follow ups. I am happy.
Thank you so much for this awesome review! Please get back to us anytime you need help. :)
- JC
This Apps is everything. Great
Referral Candy was recommended to me by a trusted friend who works for a multi-$million wine company that uses it with great success. I just started an account today, but so far I’m 5-star pleased with the customer support (live chat). Jessa was very prompt and helpful in advising us on our very particular, not-so-straightforward needs. As I begin to set things up, the platform is proving to be streamlined and intuitive. Happy with their resources as well: the "How It Works" video is very helpful. So far, so good! Looking forward to launching our first referral campaign.
I appreciate the review! Let us know whenever you need assistance! - Jessa
Dowloaded the app to my shopify store and within minutes I had JC (one of the customer service reps) send me a message to see if I needed help with anything. I said no thanks however he asked if I wanted to go through the setup process now, which I was actually going to procrastinate and put off! I decided to give it a crack because JC seemed keen to assist and with his help, I was able to get my first rewards/referral program setup within 20 minutes. Thanks so much for all your help JC, you're a legend mate!
Thanks as well for taking the time to talk to me today. Please do not hesitate to reach out anytime. :)
- JC