Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

July 1, 2021

Easy to install and had hiccups along the way. JC helped out and everything is good to go. Looking forward in seating results

b.glen Singapore
Singapore
9 months using the app
ReferralCandy replied July 2, 2021

Thanks for the review! We will work even harder to earn that 5th star. Have a wonderful day! - JC

May 11, 2022

Just getting started with referral candy and thanks to Jon and Katherine set up was a breeze! Easy to use program and simple set up!

Rubber Mulch
United States
13 days using the app
ReferralCandy replied June 1, 2022

Thank you for your kind words! We're definitely delighted to have assisted you during your set-up! - Jon and Katherine

February 12, 2020

Great App . Definitely looking forward to increase my conversions. Set up was simple and easy to understand

nairobijackets
Kenya
13 days using the app
January 18, 2022

Intuitive app and very easy to set up. Katharine was quick to respond on support Questions too. Thanks!!

Rawgeous Pet Food
United Kingdom
13 days using the app
ReferralCandy replied January 18, 2022

Thanks so much! Glad I could help - Katherine

December 20, 2021

A good app that is easy to set up.
The Referralcandy support-team is great! JC was very helpful and nice.

Humanitarian Clothing GmbH
Germany
9 months using the app
ReferralCandy replied December 21, 2021

You're welcome! If you have any concerns, just let us know. - JC

February 26, 2021

Great app, all is working smooth. Jon on customer support helped fast and very kind. We are satisfied.

Concept är
Czechia
13 days using the app
November 8, 2018

This review is for the service not the app. We have yet to really use the program, but the service Jon provided was incredibly helpful. Our business model is a bit nuanced and Jon walked me through how we could make it work. Thank you

Willow
United States
13 days using the app
August 18, 2020

Jon was able to help we start and stop my campaign easily. The customization is a little hard to navigate but overall it gets the job done.

Flock Foods
United States
9 months using the app
November 10, 2022

Thanks JC, super helpful and supportive. The tool works well and has many tutorials on their website. cheers

arromicshoes
Hong Kong SAR
13 days using the app
ReferralCandy replied November 14, 2022

I appreciate the review! Glad you like our articles too! - JC

December 16, 2021

Stats are not very complete and it is hard to follow your perfs. But the support is super reactive. Katherine was really helpful ! I wanted to make some changes on the app and she helped me a lot ! Thanks !

The Trust Society
France
9 months using the app
ReferralCandy replied December 21, 2021

We appreciate and value your feedback! If you have any concerns, just let us know. - Katherine