Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

August 28, 2018

So far so good! Tippy has been great helping me set up the Referral App. Very easy setting it up and so far I like what I see! Looking forward to seeing the results from using Referral Candy!

Flygirl Stage
United States
About 1 hour using the app
November 2, 2022

Great app and customer Service Katherine was very helpful when I had questions I am excited to implement this app

The Whimsy Crystal Shop
United States
About 1 hour using the app
ReferralCandy replied November 14, 2022

We're excited with you!!! Thank you for the review. Reach out whenever you need assistance - Katherine

October 2, 2018

very good apps and good support with Tippy with all the details and steps.
Thank you Tippy and Referral Candy

ADD W1
United States
About 1 hour using the app
October 2, 2019

Karen was very helpful in walking me through the set up. Looking forward to getting Referral Candy up and running on our website at www.clipperpro.com!

Clipperpro
United States
About 1 hour using the app
April 22, 2022

Really helpful staff member JC talked me through everything! Answered all my questions and very helpful

Mike's Fancy Cheese
United Kingdom
44 minutes using the app
ReferralCandy replied June 1, 2022

I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - jC

December 21, 2021

good support - great help and right away available. it looks like we found a good referral program..

Lavyl.shop
Switzerland
43 minutes using the app
ReferralCandy replied December 21, 2021

Thanks so much! Glad I could help. — Benz

November 29, 2022

Great customer support, especially from Ines and Jon. I'm able to get any questions answered in seconds which really speeds up the process. Very well documented as well.

Fishing Innovators
New Zealand
38 minutes using the app
ReferralCandy replied December 6, 2022

Wow! This is such an amzing feedback. Thank you so much and it was our pleasure talking to you.
-Ines and Jon

March 30, 2023

Lorraine was amazing helping me with questions bothering me and answered my questions promptly! Thank you Lorraine

Valencia Sport
South Africa
34 minutes using the app
ReferralCandy replied March 30, 2023

I am so glad we have sorted out all your concerns and thank you as well for this review.
- Lorraine

October 10, 2022

Amazing experience so far, JC was super helpful! Will update again after the first few months of use

Luxey Print
Singapore
34 minutes using the app
ReferralCandy replied October 26, 2022

You are most welcome, and it was great talking to you. :) - JC

February 20, 2020

AMAZING CUSTOMER SERVICE! I REALLY LOVE THE APP IT'S A GREAT REFERRAL PROGRAM AND THE CUSTOMER SERVICE IS OUTSTANDING

Luli Bebé
United States
23 minutes using the app