Reviews (2,160)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies with its effective referral programs. It's user-friendly, integrates well with other apps, and allows customization of emails and pages using HTML and CSS. Key features include Klaviyo integration and multi-lingual support, enhancing its versatility. The support team, notably Katherine, Innah, and Jessa, is often praised for their quick and exceptional assistance. The app is recognized for its reliable performance and low maintenance, making it a valuable marketing tool.

June 15, 2022

Amazing support from Lorraine today on a query regarding integrating this app and Recharge for subscription customers.

Timely Coffees
Australia
About 22 hours using the app
ReferralCandy replied June 16, 2022

I appreciate your review! Let us know if you need anything else! - Lorraine

July 14, 2023

Excellent customer support! JC has been supporting us since the beginning, from the implementation and setup until the pick up of the program! thanks JC!

Revibe KSA
United Arab Emirates
About 22 hours using the app
ReferralCandy replied July 19, 2023

Thank you so much for this review. Please reach out anytime you need help. :)
- JC

Edited January 10, 2023

JC was very patient with all my questions. He helped me on all settings, progress. One of the best experience.

UK 1MORE
Hong Kong SAR
About 22 hours using the app
ReferralCandy replied January 18, 2023

I'm glad to be of help! Let us know whenever you need assistance! - JC

February 4, 2021

Great customer service! Derek was supper helpful in helping me customize my landing pg! Works great!

Chill Paws
United States
About 22 hours using the app
May 8, 2019

Just adds this app today and starts my free trial. Customer service is very good and quick. Hope it works for me. will update the review after using it.

Shop For Gamers
Pakistan
About 20 hours using the app
November 6, 2018

Just started using the app. But great customers service from Tippy!
Thank you for addressing all our questions and concerns.

Denise Cronwall Activewear
United States
About 18 hours using the app
September 24, 2021

Maricris helped me restore my access to the platform quickly and efficiently. I am very happy with the support provided.

Asuka Homy
Chile
About 17 hours using the app
ReferralCandy replied September 24, 2021

Thanks so much for the review! If you have any concerns, just let us know. - Maricris

October 27, 2023

JC was extremely helpful! Answered all my questions. The app is great I set the entire app up in under 30 minutes and tested it. All the questions I had were immediately answered via their live chat. I highly recommend + customer service is great. App is very clean and it seems like it is marketing-driven VS just an app that doesn't have much marketing drive. I think the developers of the app want you to have viral referral campaigns as it's a win-win compared to other affiliate apps which are not really prioritizing the success of the affiliate program. 5/5 stars

DTF Transfer Supply
United States
About 6 hours using the app
ReferralCandy replied October 30, 2023

Thank you so much for this wonderful review. I'm really happy that you appreciated my assistance. Feel free to reach out anytime you need help. :)
- JC

May 1, 2020

Received great help getting everything setup, will definitely be building a long term relationship with these guys! :)

Wifi-Mate
United States
About 6 hours using the app
May 19, 2020

Great customer service, responds within minutes. Thank you Karen for all the help in getting me accustomed to the app.

Ready-Made
United States
About 4 hours using the app