Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

May 12, 2021

I'm in the process of setting it up, Derek from the CS team was helpful with the issues I was having

In Other Good News
Australia
8 months using the app
ReferralCandy replied May 13, 2021

Glad Derek was able to help. We'll work even harder to earn that 5th star! -- Jaime R.

January 30, 2020

The setup of a referral campaign is relatively intuitive. However, I needed help to understand how I could format the text for the email, landing page etc. Derek in the chat support did a great job in assisting me with this! Thank you!

Dolfinos
Switzerland
11 days using the app
June 18, 2020

We've never done referrals and would like to see how we might be able to test out different programs. Good APP.

protectdo.com
China
11 days using the app
February 11, 2019

Amazing app!! Their online support was really helpful - especially Tippy!! Hes the best :) I wanted to find out how to put their widget on one of their pages and their online support walked me through every step! Amazing! 5/5!

Aromatology
United States
11 days using the app
May 4, 2020

Great app with great support. Jon followed up with me multiple times to make sure we received the help needed. Thx!

Nailboo™
United States
11 days using the app
August 18, 2017

It is a great app! It is helping us to improve our sales without much work from our side, and not even that, they have a really good customer service to solve any question. I really recommend it!!!

Struendo
United Kingdom
11 days using the app
July 8, 2020

Dwight really helped me with all the setting up and the translation to German. The app is much better than it's competitors in options to customize.

fandli
Germany
11 days using the app
December 29, 2020

Great App!!
Customer Support has been awesome, Benz has guided us to get things right when needed.
Thank you!!

sæy 7!
India
7 months using the app
May 13, 2021

Lorraine, the Referral Candy representative, went above and beyond to honor a promotion I was offered, even though that particular promotion was no longer offered. So far, the application has been easy to use. Customer support is superb. Will be recommending to others.

My Good Protective Sis
United States
10 days using the app
ReferralCandy replied May 20, 2021

So glad I was able to help. Please write back if you need anything. -- Lorraine G.

October 17, 2018

I have added this add with the plans on using it for customers as well as an affiliate program. The assistance from referral candy was fantastic, quick and they've helped me with all my questions. excited to get it up and running.

Lunchbox Pals
Australia
7 months using the app