Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,185)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.

November 25, 2020

I've just launched the plugin today and had a lot of questions about how to use it - due to my lack of understanding of certain functions - and Ms Dwight was very patient in resolving my issues, thank you very much!

vivianee
China
12 days using the app
September 18, 2019

Very easy to set up. I had some doubts and Lorraine answered me by email. She has accompanied me in the first steps and she has been very quick and helpful.

Power Bullet
Brazil
12 days using the app
December 11, 2020

We have been using this app for awhile and there is one major item we believe it is missing... there NO way to "Approve" a referral. We have made a request to add an "Approve" option to other options: Delete, Void, and Ban, but we were told, an "Approve option is currently not in place within the dashboard, but this is something I can raise to our design team" ... without an "Approve" option, even after we review a referral it will continue to show "pending review" since there is no way to "Approve" a referral... this appears to be a major omission to us. If an "Approve" option is added we will revise our rating...

Big Sky International
United States
About 1 year using the app
ReferralCandy replied April 23, 2021

Hey Bob, thank you for your review, and for using us for over a year.

We're sorry that this crucial feature is lacking.
We're redesigning the way transactions are handled (suspicious or otherwise), and we're building a Fraud Centre to make it easier for retailers to manage.

We hope you'll give us a chance in the future as well, thank you. --Darren F.

Edited December 15, 2021

The application is very easy to use! We are happy to launch our referral programm !Thanks a lot to Jon & Caye who helped us each step of the way :)

Label K
Belgium
12 days using the app
ReferralCandy replied December 3, 2021

Glad to help! If you need further assistance, we're here for you! - Jon

February 13, 2017

Great support! Awesome set up and they quickly guided me through the site! Love this product, makes my job a lot easier!

Easyfitco
United States
12 days using the app
October 7, 2020

I just started using this app and I am very excited about it's potential. Derek was very helpful in getting everything all set up and showed me how to efficiently set up the program.

Bamboo Sports
United States
12 days using the app
January 15, 2021

Derek was incredibly helpful in troubleshooting the merge tags preventing me from connecting my account. All good! Excited about this app!

CAMFormulas
United States
12 days using the app
Edited September 25, 2020

Derek and Benz were extremely helpful and patient when I had several questions for them. They also provided useful links which helped me get the most out of Referral Candy

Lucky Saint
United Kingdom
12 days using the app
June 18, 2021

Developer helped me a lot with setting up. lots of functions as well. nice respond time, thanks for the help

Hyped Polar Bear
Netherlands
8 months using the app
ReferralCandy replied June 21, 2021

Thank you for your review. We'll do our best to earn that fifth star! - Tomas K.

May 8, 2023

Cris' customer service was excellent when I reached out for assistance. They knew exactly what my concerns were and provided swift and actionable advice. Thank you Cris!

SimsDirect
Australia
12 days using the app
ReferralCandy replied May 9, 2023

It was my pleasure helping you out! :)
- Cris