Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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The APP has been working great for our store. Also their customer service has been great whenever we had an issue.
Thank you so much for the review! - Jon
Pretty straightforward to use. I am still a little confused with the Klaviyo integration. Still a little too new to see any real results yet.
Customer service is top notch, and always very quick to reply. Katherine has been extra helpful.
Thank you for the review! Let us know if you need assistance! - Katherine
Excellent customer support. The app was simple to configure and works well with no issues. My only suggestion would be have the app create its own folder for the coupon codes
Thank you for review and the suggestion! We appreciate it!
The Customer service is very good, compared with other apps. If you have any questions the team at Referral Candy will be sure to help. Shout outs to Derek who went above and beyond to ensure we understood everything and answered any questions we had - 5 Stars!
Derek Benito helped us with our onboarding and he was extremely helpful! Referral Candy is a great solution and exactly what we were looking for!
Lorraine was very helpful in methodically answering my questions and clarifying any concerns I had. Thanks Lorraine!
I don't usually leave reviews but Lorraine was outstanding. She was competent and knew the answers to pretty much every question I threw at her. Very patient too. Amazing support.
I created a program using this service and had many questions along the way. Jon was always super helpful and replied to me really fast each time! He really strived to make sure I was understanding the set-up process and even offered to help by getting in touch with our developer.
Lorraine from RC has been very helpful in transferring our account from one store platform to another.
Great customer service. Jon helped me with an issue with the widget not showing up and responded quickly!