Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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It is a pleasure to use this tool - and especially great customer support, always super fast & helpful!
Setup was very simple and the support was friendly & fast. We had a question and Jon responded to our email quickly with a solution!
Happy to know that you liked our services. Looking forward to an awesome performance of your referral program. - Jon
Just installed the application .Yet to test its practicality however I go a Quick live support .Thanks Jon
Jon from Customer Service at ReferralCandy is an absolute delight! He was responsive and knowledgeable and went above and beyond to help me with my issue. Highly recommend him for all your customer service needs!
I'm delighted to see your review! I had fun chatting with you! Reach out any time you need assistance!
I reached out to customer service about an issue setting up the app. Jon responded immediately and was very helpful and professional helping me get connected to the engineers to resolve the issue.
We are here anytime you need help! Thanks for this great feedback.
-Jon
Great service - Jon Dolor from Referral Candy was very helpful and informative regarding other ways in which we can improve our results. Thank you
Thanks for the review, happy that I was able to help. We'll work even harder to earn that 5th star. -- Jon D.
Tomas at ReferralCandy did a great job explaining the capabilities of the app with me, late into the night. It's much appreciated!
Very easy to use and intuitive. Awesome customer support!
Did a lot of research before deciding what app to download. This was by far the best option. Great customer service - Jon D was extremely prompt, helpful and informative!
Big ups to Derek. he helped me a lot for my question. The app didn't allow me to change the layout of the embedded sign up page but i am really happy with the custom service.
NB: this review is from 2019, about a previous version of ReferralCandy
We're glad Derek was able to help - he can also walk you through customizing your Embedded Sign Up Page like you want. Please contact us so we can give you a call and show you how. Thank you for your review, we’re glad you’re happy with our support. -- Bryan B.