Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Very good product, and particularly impressive customer support, got all my integration questions handled really quickly by Derek. Super pleased so far!
Mardie was so helpful in getting me to fully understand how this product works and how to install it. She was patient and professional.
Customer Service via this app was great. Karen helped me. I had a ton of questions and she was able to answer all. The app itself may not be right for us, but was fairly easy to set up.
Jon is super helpful and answered all of my questions. Tried so many different referral apps, this one is definetely my favorite
Glad to know Jon was able to help get everything sorted. Thank you for the review! -- Bryan B.
Great customer service when starting out - very helpful and with lots of detail! A+ on Customer Service!
We're glad Caye was able to help! - Tom
Installed Referral Candy to have a refer a friend program on our website and the installation process was straightforward and simple. Had a slight issue with the font but the support team helped us out almost immediately. Special thanks to JC from the support team who helped with some font issues we were having. The issue was escalated and response was given fast which helped to solve the issue without any delays.
Thank you so much and hope I was able to answer all your concerns. As always, feel free to reach out when you need assistance. :)
- JC
Jelson from Referral Candy was amazing. He patiently answered all my questions in detail and walked me through the process. Referral Candy will probably have my business for a long time because of him.
Thanks so much for the review! Feel free to reach out if you have other questions - Jelson
Great customer service from Val. Just started with the app and looking forward to seeing how it improves sales!
Thanks so much! Glad I could help. — Val
Benz Jalali was great, happy with customer service. Only annoying thing Shopify doesnt let you do with this app is have multiple referral discount coupons at once if you're the referrer/advocate.
This App is exactly what I was looking for. Utilizing an affiliate program while being fully hands off an automated. The added bonus is the great service I have received. Benz and Derek got on a call with me and made sure I correctly set up my account with the features I want to have. STRONGLY SUGGEST using this App!