Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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They have amazing support. They help us with some technical details in less than one day. We need some translation improvements and Derek has helped as so much, thanks!!
Dwight has been very helpful assisting me setting up the account. :) Easy set up and friendly customer service. :)
Karen has been an awesome rep. She is very responsive and helpful. My only complaint with RC is that the only payment option is paypal. That is very limiting for a lot of customers. Please add more payment options!
We have taken up a free trial for this app. The support person Lorraine is really good and supportive. All our queries were well understood and replied well in time. We are satisfied with the app and the services.
Thanks & Regards
Satopradhan Vision team
I did not use that app just yet but I do want to say the support is great. Jon was very patient with me in answering my many questions. His support was very helpful.
I just downloaded Referralcandy and my experience has been amazing. I worked with Tippy to setup my account, and understand how the referral campaigns work. I'm much more confident with the app, and I know that I can reach out and get help when I need it. Thank you so much!
Derek was suuuuuuper helpful in getting us all setup and running smoothly. The app is pretty effortless, and offers a branded seamless referral program.
I spent roughly 45 minutes on a zoom call with Derek, who walked me through all set-up and functionality. He was very knowledgable about Referral Candy and how to set it up. I found his support to be very valuable. Thanks Derek
Thanks for your kind review! Derek will be delighted to know! -Bryan B.
Great App and even greater Support! Mardie & Jelson were super helpful in getting us up & running. A lot of flexibility, a lot of customization possible and even multilanguage support.
Thank you for five stars! Reach out any time! - Derek
Katherine did a great job walking me through the affiliate process and answering all my questions in a timely manner.
I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Katherine