Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Referral Candy is very sophisticated, yet very easy to set up and use it. Also, Lorraine was very helpful from the support side.
We also had the please of being assisted by Jessa, who was very responsive and quick to find a solution to our needs. Great support!
Thank you for writing this amazing review! We're just here anytime you need our help. :)
- Lorraine and Jessa
Spoke with Tippy, explained it all well! Customer service is on point;)
We really like referral candy, they even helped us migrate from one platform to shopify this year and helped us with issues we encountered. big thanks to JC Fajardo for assisting us with our concerns.
You are most welcome, and thank you as well for writing a review about our services.
- JC
Easy to implement and, most importantly, super quick, helpful and amazing customer support!
I like the ease and automation of this app. Customer service is fast and efficient and Jon is v friendly and helpful!
JC was very helpful today, clearly explaining all the features of the app. The app itself haven't tested properly yet
Thanks for the review! Just let me know if you need assistance! - jC
Really appreciated Jon's help just now in making sure my account was functional. Quick responses and definitive advice makes troubleshooting MUCH easier (and isn't always the standard with Shopify apps).
Have used this APP before and it was great. Setting up now for a new client. Greatest customer service at 12.49 A.M. Thanks a bunch Tomas!
Just spoke to Karen and she was delightfully helpful as well.
We had some issues with a person referring themself, but after talking with Tippy we were able to resolve the issue. Still unsure if this app is right for us, but customer service is good.
Awesome support from Jon! Knowledgeable and great help always.. very patient and professional in understanding and solving my queries.. keep up the good job!