Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

Edited October 15, 2020

They are quick in helping with every detail you need. They will explain everything to avoid confusions. App is really good to boost the sales. Thanks a lot Tomas

Glamsmooth
India
7 days using the app
May 22, 2019

Tippy was extremely helpful in answering our questions and walking us through all the steps. He took the time to understand our business goals and then showed us everything Referral Candy has to offer. It was great!

Havelock Wool
United States
7 days using the app
October 10, 2018

Testing out this app and it seems very promising.
The whole UX is Amazing and onboarding is pretty simple.

I had a few questions during the setup and Karen from the support team clarified and gave me great advice.

Best Dealz
United Kingdom
6 days using the app
August 14, 2019

Derek's support is super helpful and explanatory so he sorted out the problems for me. And we are excited about how ReferralCandy can help boost our affiliate sales!

Petion
Hong Kong SAR
6 days using the app
October 2, 2018

I'm using this app. Great support and good app. I highly recommend you reading this to get referral ...

MASONIC VIBE
Vietnam
6 days using the app
June 26, 2023

day 1 on trial version - support on setup is AMAZING - JC went thru everything - off to a great start

SALA Caffe Co
Australia
6 days using the app
ReferralCandy replied June 26, 2023

We are looking forward to see great results from your referral campaign as the months/years go on! Thank you for this review, by the way. :)
- JC

October 13, 2022

Great app and amazing support from their team! Pretty easy to install and set up despite how complex the functionality is.

Race Provisions
United States
6 days using the app
ReferralCandy replied October 26, 2022

Thank you for your kind words! We appreciate the review.

June 21, 2021

Early days so can't say much about the app itself, but got great support from Lorraine on the account services team.

Kori Krill Oil
United States
6 days using the app
ReferralCandy replied June 29, 2021

Thank you for your kind review! Feel free to reach out if you need any help. - Lorraine G.

July 29, 2023

Innah was super helpful and sweet.
She helped us set up our first referral program through Klaviyo and Referral Candy!

DANIELLA SHEVEL
United States
6 days using the app
ReferralCandy replied August 9, 2023

You were also a delight to work with. Glad to have assisted you with your concerns. :)
- Innah

April 12, 2021

Derek was super helpful on online support! He answered questions quickly and comprehensively. Thank you!

GreenLife
United States
6 days using the app