Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,143)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and automated referral processes that boost sales and customer engagement. They value the customizable campaigns and detailed analytics for refining marketing strategies. The user-friendly interface and design flexibility through HTML and CSS editing are also highlighted. Features like the post-purchase widget and compatibility with various subscription services are beneficial. Responsive customer support is frequently praised ...

May 10, 2022

It says if we need help we ask help from their expert, but where the hXll is your expert? They never reply your message and only an automation robot to speak to you.

Homerunpet
Hong Kong SAR
About 24 hours using the app
ReferralCandy replied June 2, 2022

Hello Kun,

We understand how frustrating it can be to not be able to speak to someone immediately about your concern. We responded as quickly as we could to all your chat ...

January 17, 2014

"Per Use" pricing is a not correct. If you look at their pricing, they charge a minimum monthly fee ($15, $45, $155, $885) if you do not have enough commission to cover that fee. Not only that but ReferralCandy takes a whopping maximum 7.5% commission on referral sales.

This is not recommended for small businesses or businesses on a tight budget.

D&M Collectibles
United States
About 2 hours using the app
ReferralCandy replied December 22, 2020

NB: This review is from 2014, about a previous pricing structure

Thank you for the feedback. We’ve since come out with a pricing structure that we believe best aligns our ...

September 5, 2022

App wont complete the account set-up process upon installation - just gets stuck on the Referral Candy website.

St Frock
Australia
27 minutes using the app
ReferralCandy replied September 6, 2022

Hi there. Apologies if you're having a hard time completing the signup process. We saw the message you sent our team earlier and one of our success managers is reaching out ...

Edited May 23, 2018

Another developer posting lies and false information to get people to install their app.

How this started, I emailed them inquiring about how they help stores with making sales, as in the app description they mention they brought a suppliment company from $0 in sales to $10,000 in sales, in one month.

QUOTE
"We singlehandedly helped a supplement company grow their sales from $0 - $10,000 every ...

Emer Jones Apparel
Australia
6 minutes using the app
ReferralCandy replied April 23, 2021

NB: this review is from 2018, about a previous version of ReferralCandy

I am terribly sorry for this misunderstanding. I assure you there is no intention to be misleading or ...