Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,143)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and automated referral processes that boost sales and customer engagement. They value the customizable campaigns and detailed analytics for refining marketing strategies. The user-friendly interface and design flexibility through HTML and CSS editing are also highlighted. Features like the post-purchase widget and compatibility with various subscription services are beneficial. Responsive customer support is frequently praised ...

August 3, 2013

Still, not sure if it is working or not after a month of Trial, We only had one successful referral through the first month, but another free month is being offered to shopify customers so why not take advantage of it.

We will spend more time on the campaign format etc to see if that helps

Zeyna Atelier
United States
2 months using the app
ReferralCandy replied May 13, 2021

NB: This review is from 2013, about a previous version of ReferralCandy.

I realize it's been a while since you tried ReferralCandy. The app has since been updated to be ...

April 7, 2022

Muy buena atención al usuario. He tenido algún problema, al parecer no relacionado con la app, pero sí con la plataforma de Shopify, y aún así, el equipo de atención me atendió y resolvió mis dudas. ¡Gracias!

Dehesa El Milagro
Spain
22 days using the app
ReferralCandy replied June 1, 2022

Thank you for taking the time to leave us a compliment. We're happy to know that our assistance made a noteworthy difference! -ReferralCandy Team

February 22, 2022

The app is great because you can offer product gift to advocate and not only coupons and the customer service is great ! Thanks Cris for your help !
But I put only 3* because the app cannot work with SEAL subscription and Seal subscription is the only subscription's app working with stripe. (In France we don't have a lot of choice...) I really would love the referral program works with ...

Les Petits Savonneurs
France
11 days using the app
ReferralCandy replied February 22, 2022

We appreciate your feedback! We understand that there are compatibility limitations in your region. Rest assured this has been raised with our product team. Should you want ...

Edited October 18, 2018

I tested this app for a couple of weeks and I like the idea but it is just too expensive for what it is. Pretty much the only option you have is to get your customers to refer their friends and that is going to cost you $49 a month plus 5% of those referred sales. Sorry, but an app like this is only worth about $25 per month and zero commissions on the sales, with such limited features.

Harem Garden
Thailand
7 days using the app
ReferralCandy replied May 13, 2021

NB: this review is from 2018, about a previous version of ReferralCandy

Thank you for your feedback! We think our pricing structure is fair because it aligns our interest ...

November 21, 2017

Excellent support, still to see app performance,

Mobiland
Ghana
7 days using the app
ReferralCandy replied May 13, 2021

NB: This review is from 2017, about a previous version of ReferralCandy.

We are humbled and happy to hear about your excellent support experience. Perhaps we can help you ...

October 19, 2018

not able to get it to work yet. Setup not working. Hope to get to use the service at some point. Thanks.

DirtySouthVintage.com
United States
2 days using the app
ReferralCandy replied May 13, 2021

NB: this review is from 2018, about a previous version of ReferralCandy

Hey DirtySouthVintage team, I'm sorry for the trouble you went through setting up ReferralCandy. Our ...

December 6, 2021

Terrible deal for store owners. On top of the $50/month, they take 5% commission on the next THREE orders for each referred customer (it's in the fine print). Say your average order value is $100. You'll pay them $15 for each referral. Why would I do this when there are plenty of apps that charge a flat rate of $50/month. Or when I can pay FB ads $5 to acquire a new customer? You'll also have to ...

Reveil
United States
8 minutes using the app
ReferralCandy replied December 7, 2021

Hey there, I appreciate you taking the time to leave us a review, and for saying ReferralCandy is a well thought out product. I noticed you were browsing our pricing page and ...

March 14, 2013

quick, seamless integration. shows if customer opened an email. unfortunately for us it doesn't create any referrals within trial period.

GoGreenSolar.com
ReferralCandy replied May 13, 2021

NB: This review is from 2013, about a previous version of ReferralCandy.

We’re happy to hear that your onboarding experience was seamless. There are a number of factors that ...