Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

April 22, 2020

I started using ReferralCandy last week, making use of the 30-day trial period. It was easy and straightforward to get the program going, however, I still managed to make a stupid mistake when setting the reward parameters. I only noticed the mistake after sending out the invitation to join our referral program on ReferralCandy to many hundreds of our customers. Oups!!

Luckily Karen from Customer Support was quick to help me sort things out in a professional and friendly way. Great service!
We are ready to relaunch again!
Thanks again Karen!
Jay from www.yetiandthefox.com

Yeti & The Fox
United Kingdom
About 4 years using the app
February 9, 2016

Thank you for making a great referral app RC! I like that I can create different programs for referral; and ultimately that you make many different pay back options to our customers who are sharing the love. Referral Candy makes it easy to share the love back to our customers! Bella Materna loves Referral Candy.
Missing a star because I have to pay through Pay Pal. Just want it on my Shopify invoice or direct...

Bella Materna
United States
About 4 years using the app
December 24, 2020

Overall a very good app. As with any app, there are limitations and enhancements/flexibility that could be made to accommodate different business models. Customer support has been great - Benz has been diligent in making sure our set up was optimized as best as possible.

Run The Edge Store
United States
About 4 years using the app
January 9, 2020

Haven't really gotten started with using the app just yet, but got excellent support from Jon in setting things up.

Mylla Mat
Sweden
Almost 4 years using the app
March 29, 2018

A customizable platform with pretty attentive customer support!

Commonmarket Georgia
United States
Almost 4 years using the app
June 11, 2019

Good customer service, most recently with Karen.
Overall the app is good for the price, but I do wish there were more drag-and-drop style customizability for the template, previews available for all emails, and integrations with other apps like Klaviyo.

Kura Skin
United States
Almost 4 years using the app
January 13, 2020

I had some questions about the App and Tippy informed me on the different ways to optimize my campaign in such a timely manner!

JENNY BIRD
Canada
Over 3 years using the app
July 29, 2019

We did not rate the app 5/5 as we are still on a Free trial version, but so far we are pretty happy with it! Also, we could easily put 5/5 to customer service as it was perfect! Tomas K. was very reactive and helpful! Great experience! Will recommend!

SoKawaii
Japan
Over 3 years using the app
March 14, 2023

Set up for things like this never go as smoothly as you'd hope. Everyone's business has nuisances. Referral Candy's support has been super helpful and patient with us. Thanks to Katherine and Jessa.

Jot
United States
Over 3 years using the app
ReferralCandy replied March 17, 2023

Thank you for the review! It was a pleasure assisting you! - Karen and Jessa

May 14, 2019

The app is pretty easy to use. Our ways of doing things are a bit complicated and the app was able to work with our ways to create a reward system for our customers referrals. Karen has been checking in once a month to make sure we are all good with our program and has been an asset to us in the past.

Eat Better Meals
United States
Over 3 years using the app