Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

January 9, 2019

Clean and simple interface, and quick to setup. Seeing incremental revenue within month of implementing. Customer support (Derek) had some useful tips too.

Myles Apparel
United States
Over 5 years using the app
July 30, 2020

I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.

Natalie Borton
United States
Almost 5 years using the app
January 31, 2017

We began using Referral Candy and so far are happy with the app. Set up is pretty simple and I find the UI to be intuitive and easy. We haven't seen a huge impact to sales yet, but we've just soft launched, so am hopeful this will pick up once we begin promotion in earnest. Just want to say that where Referral Candy team has shined the most for me is with customer service. Benz in particular has been a HUGE help, and responded almost immediately to any and all inquires I've had regarding set-up and use of the app.

Vim Vigr
United States
Over 4 years using the app
February 9, 2016

Thank you for making a great referral app RC! I like that I can create different programs for referral; and ultimately that you make many different pay back options to our customers who are sharing the love. Referral Candy makes it easy to share the love back to our customers! Bella Materna loves Referral Candy.
Missing a star because I have to pay through Pay Pal. Just want it on my Shopify invoice or direct...

Bella Materna
United States
About 4 years using the app
December 24, 2020

Overall a very good app. As with any app, there are limitations and enhancements/flexibility that could be made to accommodate different business models. Customer support has been great - Benz has been diligent in making sure our set up was optimized as best as possible.

Run The Edge Store
United States
About 4 years using the app
January 9, 2020

Haven't really gotten started with using the app just yet, but got excellent support from Jon in setting things up.

Mylla Mat
Sweden
Almost 4 years using the app
March 29, 2018

A customizable platform with pretty attentive customer support!

Commonmarket Georgia
United States
Almost 4 years using the app
June 11, 2019

Good customer service, most recently with Karen.
Overall the app is good for the price, but I do wish there were more drag-and-drop style customizability for the template, previews available for all emails, and integrations with other apps like Klaviyo.

Kura Skin
United States
Almost 4 years using the app
January 13, 2020

I had some questions about the App and Tippy informed me on the different ways to optimize my campaign in such a timely manner!

JENNY BIRD
Canada
Over 3 years using the app
July 29, 2019

We did not rate the app 5/5 as we are still on a Free trial version, but so far we are pretty happy with it! Also, we could easily put 5/5 to customer service as it was perfect! Tomas K. was very reactive and helpful! Great experience! Will recommend!

SoKawaii
Japan
Over 3 years using the app