Referral Candy & Affiliate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration and automated referral processes that boost sales and customer engagement. They value the customizable campaigns and detailed analytics for refining marketing strategies. The user-friendly interface and design flexibility through HTML and CSS editing are also highlighted. Features like the post-purchase widget and compatibility with various subscription services are beneficial. Responsive customer support is frequently praised for effective troubleshooting and campaign setup assistance.
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My experience felt good. Irene, my service specialist today, was very nice, quick to respond to messages, responsive and prompt in resolving my concerns. For this reason, I was very happy with the whole communication process.
We are glad to know that your concerns were resolved to your satisfaction. Please feel free to reach out anytime you need assistance.
- Irene
A very useful plugin that can help you achieve quick referrals. Roj helped me a lot in the whole process. Very considerate expert guidance.
Thank you so much for this generous feedback! I really appreciate it. I am here anytime you have questions. :)
- Roj
Great feature to have. Irene helped us a lot, making sure everything was correct and if we had any questions then we received fast response.
It was a pleasure assisting you with your concerns, and thanks again for writing this review. :)
- Irene
Referral Candy offers powerful, well-designed features that perfectly meet my business needs. The setup is seamless and easy to customize. Their customer support team is outstanding—quick to respond and always helpful with clear solutions. Highly recommended!
Thank you so much for this wonderful feedback. This surely motivates us to always provide an excellent service to our clients. :)
- Riz
Innah was extremely helpful and resolved the issue straight away!
I'm glad to know I was able to resolve your concerns. Feel free to reach out anytime you need help.
- Innah
Great company, great service and very responsive. Jon solved my problem immediately.
Thank you so much again for this feedback. You are amazing as well!
- Jon
As a new customer, we encountered some challenges while setting up the app, but we’re incredibly grateful for Roj’s outstanding assistance. He has been nothing short of exceptional in guiding us through the process. His extensive knowledge and expertise have made a significant difference in resolving our issues efficiently and effectively. On top of that, his friendly and professional demeanor ensures an excellent customer service experience. We truly appreciate his support and commitment to helping us succeed with the app!
This is so amazing! Thank you so much for writing such an amazing feedback for our app and my assistance. I really appreciate it. :)
- Roj
Great support from Lariza!
IT was challenging to complete all steps, she makes easy to process all!
much appreciated!
You're welcome, and thanks as well for this feedback. You also did great during the setup process. :)
- Riz
support have been great so far in particular Roj who has supported in the early stages of setting up the platform
I am so excited to see how your referral campaign performs. Please do reach out whenever you have questions. :)
- Roj
Incredible Support from Kevin and the ReferralCandy Team!
We ran into a tricky situation migrating our ReferralCandy account from WooCommerce to Shopify. Our initial developer didn't set things up correctly, which left us with a lot of confusion. Fortunately, Kevin from the ReferralCandy team stepped in and, along with their engineering team, saved the day!
Kevin was incredibly responsive and patient throughout the process, helping us remove incorrect information and correctly migrate our existing account. Their dedication and expertise made what could have been a frustrating experience seamless.
Huge thanks to Kevin and the engineering team for going above and beyond. Highly recommend ReferralCandy not just for the product but for the outstanding support they provide!
Thank you so much for this wonderful feedback. We take pride on providing the best customer service which is why we really appreciate this review. Please know that we are one chat away whenever you need help. :)
- Kevin