Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

August 22, 2024

It simply works. No problem with the service and the support team is very responsive.

J-Music Europe
France
Over 2 years using the app
ReferralCandy replied August 30, 2024

Glad to know that our services work best for you, and yes, we aim to provide quality customer service at all times. Thanks again for this review.
- Jon

August 29, 2024

The app itself is user-friendly and packed with features, but what truly stands out is their exceptional support team. They were incredibly responsive, knowledgeable, and went above and beyond to help us get our first campaign set up smoothly. Anytime we had questions, they were there with prompt and clear answers, making the whole process a breeze. If you're looking for a referral program with top-notch support, look no further than ReferralCandy

CactusWarehouse
United States
24 days using the app
ReferralCandy replied August 30, 2024

Thank you so much for your kind words! We're thrilled to hear that you found ReferralCandy user-friendly and that our support team made your experience even better. We take pride in going above and beyond to ensure our customers have a smooth and successful launch. Your success is our success, and we're always here to assist you whenever you need it. Thanks for choosing ReferralCandy, and we look forward to supporting your continued growth!
- Roj

September 20, 2024

We had a great experience setting up ReferralCandy, and it has been a seamless process from start to finish. A special shoutout to Irene, who was incredibly helpful throughout. She provided valuable guidance, helped us set everything up efficiently, and reviewed all the details to ensure everything ran smoothly. Her support made all the difference in getting the system up and running quickly. We’re excited to see the results!

r3vobanD
Germany
4 days using the app
ReferralCandy replied October 21, 2024

Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience with ReferralCandy. We're excited for you and can’t wait to see the fantastic results from your referral program!
- Irene

August 23, 2024

You can also edit the HTML and CSS of emails and pages, so I thought it was very versatile! Additionally, the support team was very quick to respond to inquiries, and when I was confused about the settings, I was able to quickly find a solution. Thank you, Larissa!

yuge-private-teststore1
Japan
About 1 month using the app
ReferralCandy replied August 30, 2024

We are always here to help you out. It was nice talking to you and thanks again for this review.
- Riz

September 9, 2024

Amazing app and great support by Jessa

Supertails
India
Over 2 years using the app
ReferralCandy replied September 11, 2024

Thank you so much! You were amazing too. It was nice talking to you and please reach out anytime you need help. :)
- Jessa

August 22, 2024

The customer service team is excellent. Pretty easy to use.

WheelTop
United States
5 months using the app
ReferralCandy replied August 30, 2024

Thank you so much for this review! :) Feel free to reach out to us anytime you need help.
- Roj

August 21, 2024

Irene is super helpful !!! Thank you

MOTH
United Kingdom
Almost 2 years using the app
ReferralCandy replied August 30, 2024

You are awesome! Thanks for writing a review. :)
- Irene

October 28, 2024

The support is really helpful and efficient in solving my problem.

pawssprint
Malaysia
About 1 month using the app
ReferralCandy replied October 31, 2024

Thank you so much for this. I really appreciate it. Please reach out anytime you need help.
- Riz

August 19, 2024

I really think they have a great support sytem. You don't need to wait long to get a personal contact to talk to. You can ask any question and they will help you surely. 10/10 reccomend.

dais
Germany
7 days using the app
ReferralCandy replied August 21, 2024

This is such an awesome review! Thank you so much. We really appreciate it. :)
- Irene

August 1, 2024

Support Experience Rating with Irene: 10/10

I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no unanswered questions. I would recommend this support at any time.

FetchNature
Germany
21 days using the app
ReferralCandy replied August 21, 2024

Thank you so much for your wonderful review! Your kind words about our responsiveness, professionalism, and clear communication mean a lot to us. :)
- Irene