Reviews (2,140)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and ability to manage customized referral campaigns. It's praised for its flawless performance and potential to boost sales. The customer service is noted for its quick response and problem-solving. Merchants also value the multi-language support and success in creating viral referral campaigns.

May 9, 2024

Irene is super helpful and fast! Thank you :)

Comfy Koalas
Australia
About 3 years using the app
ReferralCandy replied May 10, 2024

My pleasure! Thanks for writing a review and reach out anytime you need help.
- Irene

April 26, 2024

haven't had a chance to launch my campaign, but KATHERINE in customer support was an absolute star She not only answered my questions and gave me all the tools I needed to start using the software, she even made design suggestions and sent screenshots of my own photos with custom text. 11/10

Juicy Marbles
United States
3 days using the app
ReferralCandy replied May 10, 2024

You are amazing. Thanks for this. :)
- Katherine

April 18, 2024

The app seems to be perfectly good for us, with a lot of options. Also, Katherine helped me a lot, and I got the answers for my questions pretty fast!

Cseles, a felnőtt szörp
Hungary
About 1 month using the app
ReferralCandy replied April 22, 2024

We're so glad to know that we are the perfect fit for your store. Thanks again for this review, I really appreciate it. :)
- Katherine

May 10, 2024

Got great support from Irene who made sure my errand was solved quickly and efficiently. 10/10 would recommend.

Kavall SE
Sweden
18 days using the app
ReferralCandy replied May 13, 2024

That's what we do best! :)
Thanks for taking the time to write a review and reach out anytime you need help.
- Irene

March 6, 2024

Riz was absolutely fantastic! She solved my issue quickly and efficiently. It was a little complicated, and she unraveled the mystery for me and made sure I understood what happened and why it happened. I was very impressed with the level of top notch customer service and the speed with which my question was answered. Thank you Riz!

Gigawatt Coffee Roasters
United States
6 months using the app
ReferralCandy replied March 8, 2024

You were also a delight to talk to, and I had fun assisting you with your concerns. Thank you so much! :)
- Riz

April 3, 2024

Great app, nothing exists like it. Katherine was very helpful in sorting out the issues we came across. Thank you

Naturally Collagen UK
United Kingdom
3 months using the app
ReferralCandy replied April 12, 2024

It's what we do best! :) Again, thanks for this great feedback.
- Katherine

May 30, 2024

Jon has GREAT customer service.. helped me a ton

NINETY SIX SHADES
United States
6 months using the app
April 17, 2024

Easy to use and the support staff are super helpful, I contacted Jessa today and she was back to me within 2 minutes with a solution to my problem!

All About Kombucha
Ireland
9 days using the app
ReferralCandy replied April 19, 2024

Thank you so much for your kind feedback! We're thrilled to hear that you found our platform easy to use. We're dedicated to ensuring our users have a smooth experience, so it's great to know that we could assist you quickly. :)
- Jessa

March 13, 2024

Lorraine was great she was able to help me with my request in a short time. She is very friendly and professional.

Thank you so, much!

ArtsKoreanMan
United States
6 months using the app
ReferralCandy replied March 15, 2024

That's fantastic to hear! This definitely made my day. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help. :)
- Lorraine

March 11, 2024

Many questions are answered and JC answers most questions. We are thankful for all your help. But some are still under investigation with uncertain results. Hope the app can be better and better for use in the future.

Moonkie
Hong Kong SAR
24 days using the app
ReferralCandy replied March 13, 2024

Thank you so much as well for your patience on the concerns we have fixed together. :)
- JC