Reviews (2,140)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and ability to manage customized referral campaigns. It's praised for its flawless performance and potential to boost sales. The customer service is noted for its quick response and problem-solving. Merchants also value the multi-language support and success in creating viral referral campaigns.

April 3, 2024

Great app, nothing exists like it. Katherine was very helpful in sorting out the issues we came across. Thank you

Naturally Collagen UK
United Kingdom
3 months using the app
ReferralCandy replied April 12, 2024

It's what we do best! :) Again, thanks for this great feedback.
- Katherine

April 17, 2024

Katherine helped me for an hour or so until everything was ready.

I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.

She is someone every company should hold tight to and tbh, i'd give her a pay raise.

A person like her will make any company more money, and her goal is big. It's to assist people who are using the app, if people talk to Katherine you will end up using said app.

11/10 rating. Thanks again.

FashionScape
Iceland
About 1 month using the app
ReferralCandy replied April 19, 2024

Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help and are grateful for customers like you!
-Katherine

April 13, 2024

Katherine provided excellent support with an outstanding level of technical quality and solution insight. We are confident our business will highly benefit from the solution based on the support provided by Katherine. I would highly rate the product and especially highlight the support provided by the agent both in terms of quality and response time.

Medskin Beauty
Norway
About 2 months using the app
ReferralCandy replied April 15, 2024

Thank you so much for your kind words and positive feedback on the support I provided. I'm thrilled to hear that you found the technical assistance and solution insight valuable for your business needs. Please feel free to reach out if you have any further questions or need additional assistance in the future.
- Katherine

March 6, 2024

Katherine is a specialist in customer assistance. 100% recommended

capitandenim
Spain
Over 1 year using the app
ReferralCandy replied March 8, 2024

Please know that you made me happy with this review. Thanks again and reach out anytime you need our assistance.
- Katherine

May 10, 2024

Got great support from Irene who made sure my errand was solved quickly and efficiently. 10/10 would recommend.

Kavall SE
Sweden
18 days using the app
ReferralCandy replied May 13, 2024

That's what we do best! :)
Thanks for taking the time to write a review and reach out anytime you need help.
- Irene

March 13, 2024

Lorraine was great she was able to help me with my request in a short time. She is very friendly and professional.

Thank you so, much!

ArtsKoreanMan
United States
6 months using the app
ReferralCandy replied March 15, 2024

That's fantastic to hear! This definitely made my day. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help. :)
- Lorraine

March 7, 2024

great service, instant help. Very thankful for the support of this app.

Understatement
Sweden
7 months using the app
ReferralCandy replied March 11, 2024

Thanks again for this review. You are amazing too! :)
- Lorraine

March 21, 2024

I used a lot of referrl plugins, and the others didn't meet my needs, although I encountered some difficulties in the middle, but with the help of Irene, I managed to solve them

Beatbot
United States
2 months using the app
ReferralCandy replied March 22, 2024

We're so glad to know that our app fits your needs the most. Thanks again for writing this review, I really appreciate it.
- Irene

March 6, 2024

Riz was absolutely fantastic! She solved my issue quickly and efficiently. It was a little complicated, and she unraveled the mystery for me and made sure I understood what happened and why it happened. I was very impressed with the level of top notch customer service and the speed with which my question was answered. Thank you Riz!

Gigawatt Coffee Roasters
United States
6 months using the app
ReferralCandy replied March 8, 2024

You were also a delight to talk to, and I had fun assisting you with your concerns. Thank you so much! :)
- Riz

May 31, 2024

Very useful app and great customer support, including Irene and all others who immediately picked up and solved the issues.

Growth Through Insight
Romania
4 days using the app