Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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I have been working with the RC team now for about the past 7 months and their support team has been nothing but stellar. I have worked with Tippy numerous times and he has answered all the questions I have ever asked in a timely and informative fashion. He even takes the time to take an unscheduled call! Good stuff!
I have only been using this app for 1 week, but have fully setup the campaign and am extremely pleased how user friendly it was while also incredibly robust. In addition, the customer service (Benz Jalali) was super quick and helpful. A+ to Benz!
The support at Referral Candy was helpful and friendly! :)
We've been using Referral Candy for years now, and we're quite happy with it. I recently had some questions for support, and they were extremely helpful. Thank you Derek!
Very good advice to improve our referral program. Benz was very clear and helpful. She gave us efficient insights.
Jon was super helpful when it came to setting up a duplicate account. We use Referral Candy on multiple sites and the support crew are always so helpful with my questions. Thanks guys!
Perfect! I needed some help and Karen helped me and found out how to solve my problem :) I recommend
Great app, and the support is just awesome. I had some problems with the billings and Bryan called me to sort it out. Never saw anything like that in any other app (and I use a lot of apps).
Other great super customer service I received form them: Tippy started helping me out to integrate the Referral candy with Recharge, almost there... After one day Benz helped me for another 5 hours and finally it's all running like I wanted it too. Finally also Karen helped me with some issues I was getting when the campaign start running. Was a hard work, and the team was great figuring out how to proper integrate with recharge. Thank you Referral candy team!
Derek was very helpful in setting our referral program. He was very proactive in tracking our progress and very thorough in answering our questions. Thank you so much, Derek!
Derek, he's a superstar. Was able to help me swiftly resolve an issue, and his communication was quick and informative. Very pleased to know that not only is it a great app, but it has a great team behind it too.