Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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This plug-in is very simple to set up, and it can immediately meet our needs. And Benz quickly helped me solve the problem.
We're glad Benz was able to help! - Tom
I used this app (in spanish) and i think is very awesome, the app and the service! Benz is a really cool :)
The support of Jon is super. The app does what it says, and has the best options compared to others if you look for a referral program. For our business it turns out not to be marketing tool we need. But I am glad we tried.
We are also grateful that you tried our services and looking forward to seeing great results on your referral program.
- Jon
I had high hopes for Referral Candy but the service was ineffective and and the customer service was disappointing.
NB: This review is from 2018, about a previous version of ReferralCandy.
Thank you for your feedback. I hope in the future you can give us another try so we can deliver a successful referral campaign and great support as we have for thousands of other merchants.
It is a very easy app to use and implement. The customer r service was also very prompt . I recommend this to anyone looking to add a referral program
Thank you so much for your feedback. Please reach out anytime you need help. - Jon
I have questions on how to implement the app and the support, John, patiently helped me. I am now implementing it to my store.
We looked at a number of different apps before we chose referral candy. It is a nice setup and it is one of the most comprehensive referral apps we looked at. It also has measures in place to prevent customers from referring themselves which is a nice feature. I would definetely recommend this to my friends.
This app is so great. And the service is very attention, specially Jon. I loved it and certainly, I will recomend.
Simple to use app. JC was very clear with his explanation and allowed us to understand the platform a lot better. Thanks!!
Thanks so much! Glad I could help. — JC
The support team is really hands on. Jessa has really helped us launch our programme successfully. Whenever I have needed one on one attention and assistance, I have received it. I am quite positive about the results we will see from partnering with Referral Candy.
We are so grateful for your awesome feedback. Thanks again and please reach out anytime you need help.
-Jessa