Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,185)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.

September 26, 2020

I have yet to get used to this app. Derek is extremely helpful & patient in walking me through on how to use ReferralCandy with Bold Subscription Check-out & Shopify Check-out. I give this app 4 stars as it was quite confusing without the help of Derek. However, I would rate Derek more than 5 stars for his professionalism, patience, and knowledge with his product, ReferralCandy. Thank you very much Derek!

TruBeef | TruOrganicBeef.com
United States
2 months using the app
October 30, 2020

Tom was extremley helpful in sorting out a glitch with sending out my first refferal campaign. Very clear, quick responses - the perfect service, and right way to deal with the situation.

Pickett London
United Kingdom
2 months using the app
Edited August 5, 2021

We are still in the free trial period but so far we've been very impressed with their customer support (especially from Benz) -- very helpful, friendly and quick in getting back to us. Using the app was also very easy. Hopefully at the end of the trial we're seeing the referrals / sales we expect to see.

Bamboo Island
Australia
2 months using the app
ReferralCandy replied August 9, 2021

Thank you so much for the review! If you need additional assistance, just let us know - Benz

August 15, 2016

Great app!! Prompt customer service, personally walked me through everything to get my referral campaign set-up! ReferralCandy Rock!!!

Chalant Sunglass
United States
3 days using the app
September 22, 2020

Really good customer service. Jon solved my problem in few minutes. Now referral candy is working perfectlly!

Viuty
Spain
2 months using the app
February 17, 2021

This is a predatory and unethical app. Referral Candy makes it virtually impossible to delete or downgrade the app. This should not be in the Shopify app store until Referral Candy changes their behavior.

Heylow
United States
3 months using the app
ReferralCandy replied April 23, 2021

Hey Patrick, your account manager Derek tried to reach out to you several times, but did not hear back.

It looks like you tried to downgrade ReferralCandy, but this is not possible as we only have one pricing option.

We're sorry to see you delete the app, but we hope you'll give us another try in the future. Thank you -- Jaime R.

November 7, 2019

Hi, we're only a month in so hard to say from a revenue generation POV. We are very happy with the support (Lorainne was awesome) and look forward to seeing it translate into sales. Thank you

Blended For You
Canada
2 months using the app
August 12, 2022

The app is great! Super straight forward and Jon was really helpful!! If you're looking for a quick solution and something easy to implement, I'd recommend this app!

BASMA Beauty
Canada
3 days using the app
ReferralCandy replied August 15, 2022

What an awesome feedback. Thank you so much for this, I really appreciate it. :)
- Jon

October 31, 2019

Derek quickly responded to our email and was very helpful in setting up Referral Candy properly and connecting it with ReCharge. Great experience so far.

NOLEO
United States
3 days using the app
July 30, 2018

Hi, Tippy was awesome to help with my needs. Great customer support, he answered all questions quickly. Would highly recommend.

Lucyd Store
United States
3 days using the app