Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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I absolutely love this app. I received great customer service from Tippy and I'm looking forward to making a lot of referral sales through my customers.
The customer is superb! Benz is very nice and helpful to give solutions and advice! Thank you very much!
We're glad Benz was able to help! - Tom
I'm still new to the app but their customer service is incredible. Lorraine not only answered my questions but she made sure she connected me with all of the info I would need to further build out my program.
The app has some quirks and user interface issues that caused me to reach out to support, but Katherine was able to help me diagnose and resolve the problems.
It was a pleasure assisting you with your concerns, and thank you for this review. :)
- Katherine
Mardie was very helpful in explaining the features. The program doesn't have as many customization features as we would want, but it will work.
Amazing support from Lorraine today on a query regarding integrating this app and Recharge for subscription customers.
I appreciate your review! Let us know if you need anything else! - Lorraine
Excellent customer support! JC has been supporting us since the beginning, from the implementation and setup until the pick up of the program! thanks JC!
Thank you so much for this review. Please reach out anytime you need help. :)
- JC
Setup really straightforward, lots of customisation options. Really great plug-n-play functionality although I would have liked to see Instagram Stories as a customer sharing option. Sent out invites to existing customers the same day of setup. Haven't had a referral sale through yet but customer service was on point too - thanks Karen!
JC was very patient with all my questions. He helped me on all settings, progress. One of the best experience.
I'm glad to be of help! Let us know whenever you need assistance! - JC
Getting support with issues is a bit clunky as you have to email the team. But once they receive the message it works fine. Jon was very helpful and resolved my query on time.
Thanks for the review! I'm glad I was able to assist. Just let us know if you have questions, we're here for you! - Jon