Reviews (2,160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies with its effective referral programs. It's user-friendly, integrates well with other apps, and allows customization of emails and pages using HTML and CSS. Key features include Klaviyo integration and multi-lingual support, enhancing its versatility. The support team, notably Katherine, Innah, and Jessa, is often praised for their quick and exceptional assistance. The app is recognized for its reliable performance and low maintenance, making it a valuable marketing tool.
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Benz help me so fast ant very good. The service off the app is amazing! I hope the app works good too
Thanks for the review and we're so glad that you like our app! Please feel free to get back to us anytime you need help. - Benz
I'm in my 1st-day trial which is going well with the support of Derek, there is a lot to be discovered, The only issue I noticed it does not import customers right away from your store you need to add them manually if u don't use Mailchimp but what I liked is the instant support, as well as the content, is fully customized to you which is I couldn't find it in other apps. Of course, the 30-days trial is also what gets me into this app. I hope the result will be stunning so I continue using Candy but let's wait and see.
It's a good app, and even though I've only just started using it, I think it's going to be a good experience. The customer service staff also helped me enthusiastically and quickly solve the problem
Thank you for your kind words. Dwight will surely be delighted to see this! - Tom
Tippy was so good helping me, Im triying the app and I like it! I think that it has a lot of potential. Thanks again Tippy!
App so far has been easy to get started with and CS rep Vino was great to work with. He helped answer initial questions quickly and clearly. Looking forward to getting the word out to customers.
Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - VIno
La aplicación cumple con lo estipulado, sin embargo tiene sus limitaciones. Las traducciones al español deben realizarse manualmente. Sería la mejor app de referido si pudiera tener opciones como dar un descuento o dinero x a la persona que refiere a un amigo en la primera compra que dicho amigo realice y luego ofrecer otro tipo de descuento o dinero por las siguientes compras que realice el amigo referido. Ejemplo: 1ª compra 10% y desde la segunda compra en adelante 5%. El precio de la app es aceptable en comparación con otras app, como smile, que te cobran segun las caracteristicas del programa que quieras usar. ReferralCandy ofrece todas estas características a un precio único y asequible. El servicio posventa es excelente y Raul a estado muy pendiente a mis necesidades. Gracias por todo.
Jelson was very helpful and responsive to my questions. We haven't implemented the app completely yet, but based on the great customer service I am looking forward to utilising the app and seeing the results moving forward. :)
I am here to help anytime you need it. Thank you! :)
- Jelson
Spoke with Tippy! Amazing guy, got us all set up and we are hoping our store grows with referral candy!
not able to get it to work yet. Setup not working. Hope to get to use the service at some point. Thanks.
NB: this review is from 2018, about a previous version of ReferralCandy
Hey DirtySouthVintage team, I'm sorry for the trouble you went through setting up ReferralCandy. Our Customer Success Team has helped thousands of retailers, and we're ready to help you. Drop us a message, we'll be happy to walk you through every step. - Bryan B.
Just downloaded the app and it's super easy to get setup. I spoke with JP over the chatbot who's friendly assistance helped me sort my issue. Thank you!
Happy to know that you like our services! Looking forward to an awesome performance of your referral program.