Reviews (2,172)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing through effective referral programs. It's user-friendly, allowing easy setup and management of campaigns with customization options for emails and pages. Features include a post-purchase widget and integration with Shopify subscription apps. Merchants value the minimal maintenance required and the responsive, helpful customer support that offers design and optimization tips.

January 23, 2013

Referral Candy is a great software with an amazing customer support. The staff has exceeded all of our expectations and the ease of their referral program is amazing. Our clients are sharing our story and we're confident that very soon are going to start getting succesful referrals. We totally recommend this software.

pet n'GO
September 16, 2016

great customer support team and the app is fantastic

Zennbrae
Canada
December 1, 2020

We signed up for Referral Candy since we were looking to start rewarding our loyal customers for constantly making referrals for us, and also to have a mechanism in place that would allow new customers to avail of "earned" incentives. Onboarding was a breeze. Derek walked us through the process and explained all strategic options and things to consider. That was really helpful and we were up to speed in no time. 5/5 so far!

INSPIRE.REPEAT
Ireland
September 14, 2020

Only just onboarded with Derek but the whole process so far has been excellent. Really helpful, fast to come back to me on any questions and wanting to help me get the most from the solution

Dublingroomingcompany
Ireland
July 8, 2021

We did not start using the app yet since we are still setting things up but Dwight was of great help and answered all my questions!

Paint by Numbers
Spain
ReferralCandy replied July 14, 2021

Glad Dwight could help. Please reach out to us any time if you need help! - Darren F

February 11, 2021

Derek has been super helpful in helping me set up Referral Candy! He is always willing to help out with whatever questions I have. Thanks so much, Derek!!

Super PawBox
Canada
September 24, 2021

Jelson response quickly, very helpful and patience. My problem get resolved instantly with his assistance

wc-ma1
Hong Kong SAR
ReferralCandy replied September 24, 2021

Thank you for five stars! Reach out any time! - Jelson

February 23, 2011

I can't believe how easy that is! Great back-end. Didn't have to customise much. Shame it can't target existing customer base (hence 4 stars).

March 14, 2013

quick, seamless integration. shows if customer opened an email. unfortunately for us it doesn't create any referrals within trial period.

GoGreenSolar.com
ReferralCandy replied May 13, 2021

NB: This review is from 2013, about a previous version of ReferralCandy.

We’re happy to hear that your onboarding experience was seamless. There are a number of factors that influence the success of a referral campaign. Some take more time than others to build momentum. I know it's been a while, but in case you're thinking about trying a referral program again, I think you'll be pleasantly surprised at the significant improvements made to ReferralCandy and it's features. Drop us a message, we're excited to work with you again. - Bryan B.

November 9, 2023

Solakon
Germany
11 months using the app
ReferralCandy replied November 13, 2023

Thank you for a 5-Star review! :)