Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,184)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.

September 5, 2022

App wont complete the account set-up process upon installation - just gets stuck on the Referral Candy website.

St Frock
Australia
27 minutes using the app
ReferralCandy replied September 6, 2022

Hi there. Apologies if you're having a hard time completing the signup process. We saw the message you sent our team earlier and one of our success managers is reaching out to you to help quickly get this sorted. Thank you!

UPDATE:
Hi again, we’ve been trying to reach you. We’ve figured out what happened and the fix is fairly simple to implement (instructions also sent via email). Just let us know as soon as you are ready and we’ll help get everything setup.

April 1, 2020

Derek was awesome in helping explain the app. We will most likely install but as we grow there are some limitations that will make it obsolete and cumbersome for us.

PureClean Performance
United States
17 minutes using the app
December 6, 2021

Terrible deal for store owners. On top of the $50/month, they take 5% commission on the next THREE orders for each referred customer (it's in the fine print). Say your average order value is $100. You'll pay them $15 for each referral. Why would I do this when there are plenty of apps that charge a flat rate of $50/month. Or when I can pay FB ads $5 to acquire a new customer? You'll also have to factor in the cost of referral discounts (assuming 10% coupons for referred and referrer, $100 AOV, that's another $20 in cost. Your app looks well thought out, but please reconsider your revenue model.

Reveil
United States
8 minutes using the app
ReferralCandy replied December 7, 2021

Hey there, I appreciate you taking the time to leave us a review, and for saying ReferralCandy is a well thought out product. I noticed you were browsing our pricing page and can see how it may have caused a misunderstanding. I would love the opportunity to get your thoughts on how we can better present our pricing offers, as well as clear up any confusion. Our team will reach out to arrange a call at your convenience. - Jaime R.

Edited May 23, 2018

Another developer posting lies and false information to get people to install their app.

How this started, I emailed them inquiring about how they help stores with making sales, as in the app description they mention they brought a suppliment company from $0 in sales to $10,000 in sales, in one month.

QUOTE
"We singlehandedly helped a supplement company grow their sales from $0 - $10,000 every month (and that’s just one example!)"
END QUOTE

THIS IS A LIE!

They explained that for their app to work, your store needs to be making sales every day, then Referral Candy works off those customers.
Now this seemed weird considering they claim to have taken a store from $0 in sales to $10,000 just after installing their app.

A BLANTENT LIE!!

They even confirmed this with me by ceasing communication when asked about it how they did it if the store had no sales.

AVOID THIS COMPANY!

Emer Jones Apparel
Australia
6 minutes using the app
ReferralCandy replied April 23, 2021

NB: this review is from 2018, about a previous version of ReferralCandy

I am terribly sorry for this misunderstanding. I assure you there is no intention to be misleading or untruthful about how strongly we believe our product can help retailers be successful.

The line you quoted in the app description was from a case study we did a while back. In it, the client said that "For virtually no labor, I get so many sales – at least $10k this month.” I do see how it can be read differently.

We have since made the appropriate changes to the case study and listing. Thank you for pointing it out! -- Jaime R.

November 22, 2012

The app was easy to set up and we were up and running in no time. We were impressed at how quickly word-of-mouth spread as soon as we started with the service, bringing us thousands in new sales so far. Would definitely recommend this.

OCEAN GANG CLOTHING
January 19, 2011

The Ignite app is a fundamental part of our referral strategy for 2011. The Anafore team has been incredibly response to our needs and I'm fascinated and excited by what we've achieved so far using this simple to deploy system. I look forward to continuing to optimize our program and growing its efficacy throughout the year.

November 27, 2012

This app works great for spreading the word about our store. Zach at Customer Support is also quick to answer any queries I had. I would recommend it! It's helped sales for our store!

PUBLIK | Women's Clothing & Accessories
December 16, 2012

This app is quick to use. I think it has a lot of potential if there's a dedicated resource in your company to monitor the progress/performance of this app.

Punchdrunk Panda
December 12, 2012

ReferralCandy is easy to use and super sleek. We love the clean design and feel of the app itself but also the emails being send out to our costumers.

We aren't missing any features. The app does what it is supposed to do.

We have been using the app for over a month now and are still confident about it but need more time to figure out what incentives really work for our costumers.

A minimum of $15 is a bit hefty when compared to the overall price of Shopify itself and also if you need more than one month to figure out the proper incentives. A different price for companies based outside the US would also be appreciated.

Would we recommend the app? Even though we are still waiting for the big hike in sales to happen its the best referral app we have tried out so far and are confident we can make it work.

No Nasties
January 11, 2013

This is a great app for anyone wanting a "Tell a friend about us and get (x) discount" offer for their store. Simply create your offer with Shopify discount engine, then let Referral Candy do the rest. It's really that easy! I had our referral program up and running in just a few minutes.

Key West Chris