Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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We've used Referral Candy for a couple years now, and once you get the setup properly configured, it's a rather hands-off tool that generates real business for our Farm Share program. Karen M. our account manager, is always quick to respond to our questions over email, and eager to cater to our needs.
Customer service is top notch. Had an issue with my program/integration today, and used the live chat to contact support. Tomas was very helpful and patient in fixing my issue and my program is now up and running once again. Thank you Tomas!
Tippy helped immensely with the setup and integration on our store. We haven't tested out the application yet but look forward to getting this rolling.
Thanks a lot.
Updating my review since we recently revamped our entire Referral Candy templates. Our Referral Conversion Rate is pretty strong and is a great way to get new fans of our products. Most recently I received help from Lorraine and she was a great help, saved me hours and hours of work on my own.
Seems pretty great so far! We've already had our first referral and I like the functionality and customisation options. Great support too
Jelson was very helpful with his friendly and swift responses! Would be handy if the referral program could be temporarily deactivated within the app however given how efficient the customer service was it's not too big a drama.
Thanks for writing a feedback and we will circle it back with the team. Please reach out anytime you need help. :)
-Jelson
Easy to get started and so automated that you really don't have to do anything once it gets started. Thanks to customer service helper Karen for answering my questions!
Great app and customer support. Would totally recommend!
great job valerie tysm really did an incredible job helping me navigate referral candy and advised me
Thanks for your kind review! I'll be sure to let Valerie know! - Derek
Thanks Lorraine for the great help. Quick to reply and had great examples and ways to guide me through the referral candy app as we snuffed out some fraudsters!