Reviews (2,172)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

September 25, 2019

Awesome program! Super easy to use and the support is awesome! Karen was super friendly and helped answer all of my questions in a timely manner.

Dapper Boi
United States
Almost 4 years using the app
September 6, 2018

Its an interesting space, Referrals. We've been learning a lot about how to increase our campaign performance with the assistance of Tomas.
Thanks a lot for your help! Its a great app, and once harnessed it can be quite powerful - an important element for our marketing arsenal.

Petzyo
Australia
Over 3 years using the app
July 9, 2020

I'm testing this app as a customer referral program for our ReCharge recurring orders. Derek was super helpful in setting this up with me.

We Are The New Farmers
United States
Over 3 years using the app
October 10, 2018

The app is very easy to use and does help to increase checkouts on your site. It is a nice way to increase sales as opposed to standard discounts and coupons. The support is also very responsive and accessible. Tippy has been a huge help!

Kuna
United States
Over 3 years using the app
April 9, 2019

I had a setup call with Tippy, which was incredibly helpful in setting up and understanding how Referral Candy works. So many apps don't integrate with Bold Recurring Orders, or you have to spend hours trawling through articles and dealing with code (which I'm not confident to do). Tippy's help saved me hours and means I am now confident with my Referral Candy setup.

Lazy Flora
United Kingdom
Over 3 years using the app
July 18, 2019

The personalised customer service that our team receives from Referral Candy team member, Benz has been efficient, spot-on, and super easy... thank you!

Pod & Parcel
Australia
Over 3 years using the app
January 25, 2019

Derek in support was really helpful in walking us through the program. We use our referral program selectively which makes it manageable. Easy to use interface, and less time consuming than other referral platforms we have tried.

Livie & Luca
United States
Over 3 years using the app
September 28, 2015

The support is out of the world. The app seems to offer pretty much everything that we are looking for. Of course, like more of these apps, you derive value over a period of time. I am really looking forward to some good results.

As a feature addition, the team could think of ways to A/B test different emails or graphics.

Mrpl2
India
Over 3 years using the app
June 29, 2022

Great app with intuitive, user-friendly navigation & design - also, super fast & helpful customer service. Thank you, Cris!

VitalField Technologies
United States
Over 3 years using the app
ReferralCandy replied July 12, 2022

We thank you for trying our services and looking forward to see your campaign succeed! :)
- Cris

March 3, 2015

Great program, increased my sales by a good amount!!!

iMagnet Mount
United States
Over 3 years using the app