Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Very easy to use and Lorraine from customer service has been so helpful and very knowledgeable. I recommend this app.
Yaaayy! Thank you for this review. Looking forward to speak with you again and review your campaign. :)
- Lorraine
I had a wonderful experience with Dwight who helped me get the program going!! Referral Candy is a good program that helps refer clients.
This company has GREAT customer service, which is important because you really don't want to be left in the dark when it comes to something as important as a customer referral program. Our support person, Tippy, is super dedicated, he responds within 1-3 minutes normally (which is fantastic), he even met with me via Google Meet during his lunch break to go over the settings on our page. Could not be happier with their performance so far.
We will update this review as we get more acquainted with the company, but so far they're excellent.
Very good, have used for years and is now a predictable revenue stream for the business.
Customer support is fast and responsive and would recommend to any new or existing store to increase referral sales.
I appreciate the review! It's always been a pleasure assisting you!
Great App and outstanding support. Dwight Salagsag helped me quickly and friendly with a minor issue. Def highly recommended to increase sales and improve customer loyalty.
Referral Candy is a great tool for anyone that needs to sell more on Shopify.
I got a really helpful customer service "Tippy" to help me and answer all my question right away. We have seen how this app has single-handedly increased our traffic, sales, and referrals. We would highly recommend everyone to try it because of the huge boost it gave us.
great app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you!!!!!!!!!!!!!!!!!!!!!! Feel free to shoot us a message if you have questions - Val
Karen was super helpful in getting me set up. Excited to see use referral candy going forward. She turned what would've been a negative review into a 5 star.
Fast support and good help from Karen and the team, thanks! looking forward to use the tool! thanks.
I had Tomas assisted me in investigating a referral code which will not activate upon application. He walked me through the possible causes and we found the root of the problem in one chat. Efficient customer service! Best of all, I learnt a little more about the Referral Program and it's functions. Thank you, Tomas :-)