Reviews (2,172)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

May 2, 2023

Katherine has been super helpful and responsive! Very grateful to have had her help which made the overall experience much better.

Bark Potty
United States
Over 3 years using the app
ReferralCandy replied May 4, 2023

We're always here to help our merchants. I'm so glad that I was able to help you out today.
- Karen

August 5, 2016

Ferry is very helpful and patient. He's also really attentive to the needs.
Thanks! :)

Naiise
Singapore
Over 3 years using the app
January 31, 2019

Derek Benito was super friendly and extremely helpful, he immediately understood the question and actually gave me additional tips! He holds his promises on got back to me super fast. Just Perfect! Thank you!

Vivo Life DE
United Kingdom
Over 3 years using the app
October 14, 2020

Great service. quick help. They helped us and gave us detailed information on how to set up a referral page.

Tippsy Sake
United States
Over 3 years using the app
September 27, 2021

Excellent app that does exactly what I need it to do! Referral Candy has great customer service as well, and they were prompt to answer and help with any questions I had.

Cavali Club
United States
Over 3 years using the app
ReferralCandy replied September 27, 2021

Thank you for the feedback! Reach out any time! - Jon

October 1, 2019

App is great! A win-win for customers and their friends the refer to us! Derek at Referral Candy also helped us optimize our account to run more efficiently and get more referrals!

The Gunbox
United States
Over 3 years using the app
November 27, 2020

JC - Thanks for the great Team and the help. It was wonderful how fast they helped out. Stay like that

buah
Germany
Over 3 years using the app
May 20, 2021

Mardie was able to quickly help me with a situation and guide me in the right direction to resolve my issue.

Vivier Pharma
Canada
Over 3 years using the app
ReferralCandy replied May 20, 2021

Thank you for your kind words. Mardie will be delighted to hear it. -- Bryan B.

March 1, 2021

Derek was a huge help with the app integration :) Haven't used the app yet so can't comment on that, but integration was easy!

Awebox
United Kingdom
Over 3 years using the app
Edited December 30, 2020

Mardie helped me set up my referral- easy, seamless, user friendly...and she was very friendly about it all. Very grateful!

Savvy Boheme
United States
Over 3 years using the app