Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Tippy provided great assistance in creating several new accounts, for our multiple shops, so that they are running as we need :)
Still early on with the App and haven't used it in full yet, but Derek has been great. Will leave another review when I've tested it in full
We have been using Referral Candy for a very short time and I love that anytime I have a question or doubt as to how to use the back end, Tippy is always there to help with the best attitude and suggestions. He honestly makes it super easy to navigate Referral Candy. Highly recommend this App and if Tippy can help, you're good!
S/O to Derek who went above and beyond to help me get my program setup the way we wanted. You're the man DEREK!
Intuitive set-up. Great support. We shall see how it goes!
Sherwin was AMAZING!!! Totally stepped me through what was going on with the themes and did some great troubleshooting from the back end. Completely solved my problem that I would never have been able to do on my own. Thank you SO MUCH!!!!
Seems good so far, easy to use and the support has been great - both via chat and when I reached out to Jon as I'd made a mistake with customer import - very quick and friendly response to get it all sorted for me.
Fast and attentive response from Cris! She help me together to work out a request from one of our customers. Thank you for your assistance!!
Glad I was able to help you out with your concern. Thank you also for writing this amazing feedback!
- Cris
Derek was fabulous in helping me set up our referral program! He made the whole process super easy and efficient!
Really excited to get started with Referral Candy, I had a few issues when I initially installed it but I reached out to customer service and Tom helped me get it all sorted and now it works perfectly :) Thanks Tom!