Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Great App and great customer service. We had an issue with the login from Shopify to ReferralCandy, but Kat got it resolved with utmost effort and within a short time it was working again! 5 stars from us.
Derek has been so helpful with helping our company implement this platform! The platform is very easy to use.
Great support and Tippy was great helping us walk through the dashboard to get everything all set up for us. Much appreciated! Update: Mardie & Benz were incredibly helpful in implementing a custom solution for us. Thank you very much!
Had a great Experience with the assistance of Cris & Lariza.
Thank you so much again for writing this review. We're so glad to have assisted you with your concerns. As always, feel free to reach out anytime you need assistance with your referral campaign.
- Cris and Lariza
Overall have had good experience with Referral Candy. Big thanks to Jared for his help and patience. Recently had another issue crop up, and Valerie was prompt in getting back to us and giving us the answers we needed.
We're glad to hear you had a good experience! If you have any concerns, just let us know. - Jared
Wanted to set up a new account for another store and Jessa was super helpful in getting it sorted. She even kindly offered me a discount as both accounts were under the same company! Thanks so much!
Thank you for your kind words! If you need assistance, just let us know. - Mardie
Referral candy has been great. Highly recommend them. They are easy to install and have great customer service.
We haven't implemented the app yet but Derek at Referral Candy has been incredibly helpful in answering my questions.
Lorraine was very helpful with fixing and setting up the referral candy rewards program, she was patient and walked me through the process.
Fantastic support with set up, including complex integration into our subscription software. Great app, easy to use, great team!