Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,141)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and automated referral processes that boost sales and customer engagement. They value the customizable campaigns and detailed analytics for refining marketing strategies. The user-friendly interface and design flexibility through HTML and CSS editing are also highlighted. Features like the post-purchase widget and compatibility with various subscription services are beneficial. Responsive customer support is frequently praised for effective troubleshooting and campaign setup assistance.

Edited December 17, 2020

Referral Candy is a simple platform that has been easy to use. The reporting is not the most robust, but all in all we have enjoyed using it to kick start our referral program. Derek Benito was quick to help my team with an issue syncing properties in our ESP. He was relentless in his pursuit to solve our issue correctly. Thanks, Derek!

Ready, Set, Food!
United States
Over 3 years using the app
July 28, 2020

4 stars because there are limits when it comes to customizing emails. but customer service was excellent - shout out to Derek and Lorraine for answering all of my questions and being patient.

Schweid & Sons | The Very Best Burger
United States
Over 3 years using the app
November 13, 2020

JC helped me with something that was vothering me for days in a matter of minutes!! Thanks for being super helpful and very efficient!!

Wondery Skin Food
Australia
Over 3 years using the app
October 10, 2018

They are very responsive and Tippy helped us with the platform switch. It's not ended yet but it was helpful to have quick responses.
The only issue is that you can't connect more than one store with same ReferralCandy account.

Skyroam Shop
United States
Over 3 years using the app
June 3, 2014

Very easy to use and install. So far we've only had one purchase from a referral but we've only had the only for a couple of weeks. Overall great app.

Jaswant's Kitchen
Canada
Over 3 years using the app
Edited June 14, 2021

Good service, helpful and prompt response. Thumbs up to Tom. Could be good if ReferralCandy can connect with Shopify flow. Also, it could be expensive.

Keychron | Wireless Mechanical Keyboards for Mac, Windows and Android
Hong Kong SAR
About 3 years using the app
ReferralCandy replied June 17, 2021

Thank you for your review. We'll do our best to earn that fifth star! - Darren F.

February 11, 2015

Great product. Seamless Shopify integration. Helpful support team. Support isn't immediate, but always got a response within a day, usually much shorter. The out of the box version isn't the prettiest, but pay a little extra and you can fully customize your pages. Well worth it.

Modify Watches
United States
About 3 years using the app
March 14, 2023

Set up for things like this never go as smoothly as you'd hope. Everyone's business has nuisances. Referral Candy's support has been super helpful and patient with us. Thanks to Katherine and Jessa.

Jot
United States
About 3 years using the app
ReferralCandy replied March 17, 2023

Thank you for the review! It was a pleasure assisting you! - Karen and Jessa

May 13, 2020

Easy to set up and Jon provided timely, super helpful customer support. I just wish the app would allow the advocate to get their discount as a credit on their initial purchase rather than a coupon for their next purchase.

Zenit, LLC
United States
About 3 years using the app
February 24, 2020

Customer support is amazing. While the app doesn't intuitively do what I want it to do, Derek was awesome at helping me find a solution that works well. I really appreciated his help!

Perky Perky
United States
About 3 years using the app