Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,141)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and automated referral processes that boost sales and customer engagement. They value the customizable campaigns and detailed analytics for refining marketing strategies. The user-friendly interface and design flexibility through HTML and CSS editing are also highlighted. Features like the post-purchase widget and compatibility with various subscription services are beneficial. Responsive customer support is frequently praised for effective troubleshooting and campaign setup assistance.

December 10, 2024

Great service from Lariza and the ReferralCandy team! They helped us resolve our issue with incredible patience and kindness. So grateful for their assistance with our referral page. Five stars to the service team!

Tastee
United States
27 days using the app
ReferralCandy replied December 12, 2024

We highly appreciate this feedback. Please get back to us anytime you need help. Thank you!
- Lariza

October 28, 2024

Referral Candy is great. They are very quick to respond to any inquiries and are eager to help. Jessa was very courteous, knowledgeable, and professional on our onboarding call today. I highly recommend this app!

CB Studio
United States
9 months using the app
ReferralCandy replied October 31, 2024

Thank you so much for your kind words! It was a pleasure to have assisted you. :)
- Jessa

October 10, 2024

I contacted Irene from the customer service team asking about why my advocate was not receiving her rewards. Within a 1 minute, she was able to investigate and share me screenshots to fix the issues very quickly . Turns out the advocate had not exceeded her referral review period. She is patient and extremely helpful, if i could give her a review, it'd be 10 out of 10 for reviews.

Proud of supporting Referralcandy , also a Singaporean company as a Singaporean merchant on Shopify.

StudyGrove
Singapore
6 months using the app
ReferralCandy replied October 21, 2024

Thank you for the wonderful feedback! I'm glad to know that we have resolved your concerns. We’re proud to support your business, and it’s especially great to hear from a fellow Singaporean merchant on Shopify!
- Irene

October 24, 2024

This app is great and the customer service people are very patient. We love it. And Irene she was very satisfactory with her service. I like her very much. Thank her very much for her help.

OUKITEL
Hong Kong SAR
About 1 year using the app
ReferralCandy replied October 28, 2024

Wow! Thanks for this amazing feedback and for expressing how great our customer service was. I really appreciate it. :)
- Irene

Edited November 1, 2024

While I was having some issues getting the referral app to work, the support team was incredibly helpful. Now the app is working smoothly and if something happens, I know I can always reach out for support.

MyMagicHealer
Canada
19 days using the app
January 29, 2025

Really good application, easy to use and the customer service is very helpful!

Bien Health
Netherlands
About 23 hours using the app
ReferralCandy replied February 7, 2025

We are so thrilled to hear this. Thank you so much and reach out anytime you need help. ;)
- Jessa

October 24, 2024

I had a problem with a duplicate account. Irene managed to sort it efficiently and in a very professional manner. Irene went above and beyond and got this sorted for me.
Michelle

thegiftofoil
United Kingdom
6 months using the app
ReferralCandy replied October 28, 2024

You were such a joy to talk to as well, and thanks again for writing a review. :)
- Irene

October 21, 2024

Great fiest experience. Roj was great at helping he ensure I was set up and ready for launch. He showed great patience, asked great questions and even provided screens shots so I knew I was doing it properly. Thank you so much!

good natured Products Inc.
United States
24 days using the app
ReferralCandy replied October 23, 2024

Thank you so much again for this review. I really appreciate it. Please reach out to us whenever you need help with your referral campaign.
- Roj

September 20, 2024

We had a great experience setting up ReferralCandy, and it has been a seamless process from start to finish. A special shoutout to Irene, who was incredibly helpful throughout. She provided valuable guidance, helped us set everything up efficiently, and reviewed all the details to ensure everything ran smoothly. Her support made all the difference in getting the system up and running quickly. We’re excited to see the results!

r3vobanD
Germany
3 months using the app
ReferralCandy replied October 21, 2024

Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience with ReferralCandy. We're excited for you and can’t wait to see the fantastic results from your referral program!
- Irene

October 28, 2024

The support is really helpful and efficient in solving my problem.

pawssprint
Malaysia
3 months using the app
ReferralCandy replied October 31, 2024

Thank you so much for this. I really appreciate it. Please reach out anytime you need help.
- Riz