Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

March 19, 2024

The app is super easy to setup, implement and debug - would recommend to anyone!

JC was also super attentive for when I needed some help!

Step One UK
United Kingdom
14 days using the app
ReferralCandy replied March 22, 2024

Thanks for appreciating the assistance I provided and for this wonderful feedback. Do let us know if you have any concerns and we will help you out. :)
- JC

March 29, 2024

Catherine has been a treat to work with from our initial call to our post purchase troubleshooting. She's an SME on the platform, and always willing to help out

Aerate Utah
United States
10 days using the app
ReferralCandy replied April 12, 2024

Thank you for this review! I really appreciate it. Please let us know anytime you need assistance. :)
- Katherine

April 13, 2024

Katherine provided excellent support with an outstanding level of technical quality and solution insight. We are confident our business will highly benefit from the solution based on the support provided by Katherine. I would highly rate the product and especially highlight the support provided by the agent both in terms of quality and response time.

Medskin Beauty
Norway
About 21 hours using the app
ReferralCandy replied April 15, 2024

Thank you so much for your kind words and positive feedback on the support I provided. I'm thrilled to hear that you found the technical assistance and solution insight valuable for your business needs. Please feel free to reach out if you have any further questions or need additional assistance in the future.
- Katherine

January 28, 2024

Customer service is outstanding and I received kind support. Will use the plan then.

Diane von Furstenberg HongKong
Hong Kong SAR
3 months using the app
ReferralCandy replied February 6, 2024

Glad to know you will continue with our referral campaign. Thank you so much and reach out anytime. :)
- Cris

January 24, 2024

Referral Candy has been working out well so far, and Ines was very helpful with guiding me to set up referral candy. Definitely recommend!

Bondi Coffee
United Kingdom
2 months using the app
ReferralCandy replied January 29, 2024

Great to know that your store benefits from our services! Thanks again for this review and please do not hesitate to reach out anytime you need help.
- Ines

February 7, 2024

Would definitely recommend Referral Candy so far. Set-up was very easy and upon having my first question, I simply used the chat support and got my question answered immediately. Innah with the support team was very helpful!

Yee Yee Apparel
United States
11 days using the app
ReferralCandy replied February 9, 2024

You can get back to us anytime you need assistance. Thank you! :)
- Innah

March 7, 2024

great service, instant help. Very thankful for the support of this app.

Understatement
Sweden
7 months using the app
ReferralCandy replied March 11, 2024

Thanks again for this review. You are amazing too! :)
- Lorraine

February 22, 2024

Katherine was a great help in explaining how the process works for advocates, and she was proactive at helping me improve my presentation!

Jetsy Designs
United States
About 1 month using the app
ReferralCandy replied February 27, 2024

You are welcome, and thanks again for writing a review. I really appreciate it. :)
- Katherine

February 2, 2024

GRAZ'N is new to the app to see if it will add value or not. During the initial startup phase, Katherine was able to answer our questions and give further support on better design and making sure it was correctly set up.

GRAZ'N
United States
6 days using the app
ReferralCandy replied February 6, 2024

We're hoping to see great results from your campaign very soon. Thanks also for providing a great feedback about our support and services.
- Katherine

February 25, 2024

Cris from Referral Candy helped me set up my first Campaign! the attention the team gave me was really fast and professional.

elhartista HUB
Mexico
6 days using the app
ReferralCandy replied February 27, 2024

It's what we do best in our team, and it has been a pleasure working with you. :)
- Cris