Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Very good customer service by Jon. He answered all my question patiently and provide a solution in a timely matter. Jon also offered to set a reminder to follow up with my inquiry 2 months later. Good job team!
great customer service, from Timmy, Derek and the RC team. Derek was a ninja at helping me navigate the app when the changes i'd wanted to make completely alluded me. thanks for your support :)
Great support, specially from JC. It is a trusted app provider and I feel really supported. Happy to continue using the app!
It's easy to install and if you are stuck, they are super helpful. Super fast response and helpful information sent to make sure we get all things covered. Caye helped a lot.
Thanks so much! Glad I could help - Caye
Tippy was an amazing help! He went above and beyond to make sure I had everything I needed to make my program successful.
I'm really excited to use Referral Candy with our Recharge program. Jon was really helpful from support, answering my questions about the integration with great speed and friendliness!
Glad to hear it! Let us know if we can help in any way! - Bryan B.
Great app - I have been using it for years and it functions well. CS is very helpful and app is very easy to set up and use.
Had a very good experience when working out some initial challenges with the app. Jon was very helpful, consistently followed up and made sure that everything worked as it should.
Thanks for the review! I appreciate it! Let me know when something comes up; I'm always here to help! - Jon
We use this app on our medium sized ecommerce website. It does a good job for us. Edmund from ReferralCandy support reached out to me and asked if her can help us improve the performance and was able to provide me with a list of things we can do. Support is very easy to reach and they are happy to help.
Mardie at Referral Candy was extremely helpful and resolved my issue within 24 hours! Great support!