Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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So far the app has been great and easy to use. most importantly the customer support thru chat messenger has been solid (very quick and knowledgeable).
Mardie from this app helps me a lot to understand and create a reward campaign.. Good job and Good luck :)
I signed up for the free trial, and thought it was very easy to use and was able to get it up and running so quickly. I had some questions and Jon got in contact with me so quickly and has continued as I have had further questions. It has been a great customer service experience.
We at PopSockets have been very happy with this app. We often have customers who ask how they can get more involved in promoting PopSockets -- it's great to have a simple automated scheme for them to do that. For a product like ours with a low price point, ReferralCandy's pricing scheme works well.
Pro tip: a drawback of ReferralCandy is that the personalized URL that a customer shares with their friends is not memorable, but one can set up a URL redirect in Shopify so that e.g. popsockets.com/sarah goes to Sarah's personalized referralcandy URL.
Fabulous customer service from Tom and Adam - answered my questions and was super helpful. Thank you!
Recently set up Referral Candy and so far the customer service has been amazing - Derek especially! Looking forward to an increase in sales from our new referral program.
Easy to use and customer service are quick and helpful. I needed help integrating a popup and it was done within a day!
Great stuff, we're excited to get referral moving. Dwight was very helpful and got us up and running in no time.
it is a great app, one of the few things that can help grow your business with very little input on an ongoing basis
Derek helped me navigate the app by doing a Loom video. That made a big difference. Thanks. I wish there was a tutorial for the referring customers on what to expect and how to expect it. It seems we need to provide more language in the email, but as it is still a bit vague what the referring customer experience will be it is hard for me to create the documentation to support the referring customer's experience.