Reviews (2,172)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

September 24, 2021

Already got my first referral less then 10 days after setting up the app. Thanks Jelson for the good advice.

Blue
France
Almost 3 years using the app
ReferralCandy replied September 24, 2021

Thank you for your kind words. Jelson will be delighted to hear it! - Tom

July 17, 2020

Just the best referral program app out there. Tried a few and I can say that his one is definitely worth its money!

okäse
Germany
Almost 3 years using the app
March 3, 2021

Derek really helped us sign up another business account. The back end is pretty easy to use and it's a good way to generate new leads/ sales.

JRINK by Purée
United States
Almost 3 years using the app
March 21, 2023

Great customer service and simple app - Cris was lovely and very quick to help answer all of our questions!

Edible Beauty Australia
Australia
Almost 3 years using the app
ReferralCandy replied March 22, 2023

Thank you so much for taking the time to write an awesome review. I appreciate it!
- Cris

August 3, 2020

Adam helped me out with restricting codes for certain categories in our listing. He was fantastic and made the process very easy to understand and complete. Thanks Adam! A+++

Tactical Edge Hobbies
Australia
Almost 3 years using the app
August 7, 2020

The best think I liked about this app is Customer Service, @Derek, is an awesome guy, He helped me a lot, Thank You so much!

And about the app, It's awesome, It should be your next Top Shopify Apps

GOLDEN STORIES ACCESSORY BOX
United States
Almost 3 years using the app
December 21, 2021

Cris was super helpful as we launched our refer a friend program :) very quick to reply and even followed up to see how it was working!

SnackConscious
Canada
Almost 3 years using the app
ReferralCandy replied December 21, 2021

Glad to be of help! Reach out any time! - Cris

August 18, 2020

We had some initial complications with the integration of recharge regarding the automatic discount code being applied to subscriptions. However, this was resolved with the help of Derek our Customer Success Manager when he went above and beyond to get any problems we faced resolved and make sure everything ran smoothly thereafter. Since then we have had over £4000 worth of referral sales using Referral Candy. There's no surprise that this brilliant app has a great team behind it I would highly recommend using this app.

FFS Beauty
United Kingdom
Almost 3 years using the app
June 22, 2020

Easy to use and set up. Excited to see the results we get.

Derek B. was super helpful when we had our call and answered all of the questions I had.

Dalstrong
United States
Almost 3 years using the app
July 18, 2016

Very helpful customer service! Loving the app so far.

Newliebags
United States
Almost 3 years using the app