Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
Refine
-
By rating
We have been using referral candy for our brand, and we had some problems on editing some of our pages. Tomas helped me out today on my referral page edit! His reply was quick and simple. Thank you for your detailed help!
Jon at referral candy is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi, im unable to rate the app as of now but the team, especially JC, is really helpful and doing the best they can to answer all our questions.
Thank you so much for the review! Reach out any time if you need help :) — JC
ReferralCandy has already paid for itself in the first month of use! We are thrilled to have this resource and love seeing how our customers are networking. Customer Service was great and quick to answer all of our questions... We are still in our trial period- And if payments go out to our customers as smoothly as everything else has worked, we will be using this app for a long time. Definitely worth it!
The app is easy to install, customize and share with customers. Most importantly the support received is impeccable. From the start Katherine answered all my questions, looked into case studies for me and always followed up promptly. Most companies you have to wait days to hear back from someone, but she always responded within the same day sometimes within the hour. She helped me work through some issues we were having (our fault not the apps) and followed up to ensure everything was taken care of. Thanks Katherine!
This is an amazing review. Thank you so much and I really do appreciate it. We are so excited for your referral campaign to do its best. :)
- Katherine
Lorraine Garcia assisted me reset my password, she was very helpful. Thank you so much for your help Lorraine!
Dwight, 10/10 for the guidance you assisted me with, thank you so much for all the help and guidance.
TIPPY did an amazing job walking me through how to make sure referrals were linked to the proper customer. Really wonderful to have that kind of support so readily available.
Great customer support! They always find solutions or alternatives.
I had an issue and they assisted swiftly. Kudos to Tippy for his help!
Customer service was very responsive and the app works like a charm, Highly recommended!
-Mac
Lizzy James Jewelry