Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Tippy was very helpful! I had a question about how to change some settings and he did a good job walking me through the process. So far the app has been very good.
Support is responsive and helpful. I was able to get email responses over the weekend which I did not expect. The app is fairly easy to navigate, but I appreciate Referral Candy's responsiveness when it is not for me.
We're very glad you're happy with us and our app! If you need help, just let us know - Cris
Tried referral candy for the second time and found a huge improvement on recharge support. Dwight in particular was very helpful and walk through the process of changing to using our domain to send email.... Thanks
Glad to be able to help. Reach out if you have any questions! - Jaime R.
Great customer service, JC was a guru when it came to understanding Referral Candy and our business. Total legend.
Thanks so much for the kind words! If you have any concerns, just let us know. - JC
Karen from ReferralCandy's support was amazing at helping us set up our program. She took the time to make sure everything was set up properly and get us going-- thanks, Karen!!
This app has significantly increased our sales by allowing us to utilize influencers. Not only is the app great, but the customer support is prompt and so helpful. I worked with Karen, and she was so kind and patient with all of my questions. Great experience!
I had problems with integration but with excellent help and service from Caye, it was solved within no time.
Glad to be of service! If you have any concerns, just let us know. - Caye
This app has been great and when I had a question, Derek from their customer service team was extremely responsive and helped me fix my issue. I have tried other referral programs in the past and ultimately switched because I couldn't get any help. The ReferralCandy team has been great to work with!
The customer service is top notch, I've had good experiences with several members. Tomas was very helpful on an issue I had. The app itself could use some product enhancements and UI/UX revamps... but the CS team is solid.
Derek was such a rockstar through the whole integration process. My knowledge of CSS/HTML is very very limited and he made sure everything was set up correctly and patiently walked me through everything with very specific instructions! Thank you very much Derek !!