Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Tippy did an amazing job helping us get setup and it was super simple and fast. We worked through the setup via Google Hangouts and it was awesome. Thank you! Amazing work!
Tippy was awesome! What started off as a brief question on one of our affiliates turned into a phone call where Tippy helped us access our current campaign and places to improve conversion. Way to go above and beyond Tippy.
Very impressive customer service from Karen in the support team. Thanks!
This app is really cool. It's given us a boost in sales and we really enjoy it.
The reward aspect might need a bit more explanation but overall, it was easy to navigate and pretty easy to set up. Thanks Jon!
Customer service (Derek) was excellent!! Quick to reply and very knowledgeable and helpful at getting to the bottom of my issue
We thought we had a good referral program going but results were dismal. We started using the Referral Candy app and the first day referrals went up substantially and continued every day since. Trying to learn more about the app I got things messed up and didn't know what to do - that's when Jon Dolor contacted me. He told me he could see I was having a problem, I explained it to him and like magic he fixed it! Love this app for the results, the ease of use and for the amazing support of the staff!
We're so happy to hear of your feedback! If you have any concerns, just let us know. - Jon
We've used RC for 2 years now and it's super simple to use and their customer success team have always been very responsive and helpful. I can't fault it if you're looking for a referral program!
Thank you for your kind words! I'm happy to be of assistance! - Hannah
Referral Candy has been great! Karen has been helpful from the very beginning, always able to answer questions in a timely manner. Great platform and easy to use.
Really appreciate your kind words. We'll share this with Karen! - Bryan B.
Tippy is a fast problem solver, very attentive to our needs and has a genuine intention to ensure the best experience for the customers! What an outstanding customer service you guys have!
Very helpful support team, I chatted with their support agent Dwight a few times and was very helpful.
Thanks so much! Glad I could help. — Dwight