Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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The support team is super helpful and responds quickly. Karen from the support team is super amazing she helped me solve lots of problems and even provided me lots of useful skills of how to use this app. Thanks Karen!
Really some of the best customer service of all the apps on the Shopify app store. We've worked with a dozen or so apps and Referral Candy is one of the most responsive, hardworking, and dedicated teams we've come across (thanks Tom & Derek!!)
Thanks so much for leaving us a review! We're glad that we were able to help! — Tom
The customer service team is AWESOME!!!! Especially Benz, who spent about half an hour with me today explaining how different features work and assisting me to fix an issue for a customer of ours.
Thanks for your kind review! I'll be sure to let Benz know! - Tom
Great customer service! Very helpful and always at hand - recommend to anyone looking to easily introduce refer a friend
Thank you - and thank you for recommending us! - Darren F.
Derek has been really helpful with getting us set up on Wildgrain! I've really appreciated how he's taken the time to explain everything thoroughly and get on screen share calls.
We've been using Referral Candy for over a year and couldn't be happier. Karen is the best account rep and always willing to help us solve any issues by going above and beyond!
Fantastic App to increase your sales and promote your brand to a new audience. It is highly recommended.
Thank you so much for this great feedback! :)
- Cris
Really easy to setup and much more visually customizable that other platforms we have tried. We also had an AMAZING customer service rep (Derek) to help us get set up and integrated. He was super knowledgable, responsive, and a joy to chat with. So rare.
Very attentive and overall great support. Thanks!
Great support and easy to use app